Management & Operations

NYC Transit will provide translation for disabled riders with limited English

Posted on April 21, 2016


NEW YORK — A federal judge preliminarily approved an agreement requiring New York City Transit officials to translate services for disabled riders who speak limited English, NBC New York reports.

The decision came as part of a lawsuit, brought in December 2014, which sought translation services for tens of thousands of people who use NYCT’s Access-A-Ride program. The deal approved by a Manhattan federal court judge requires NYCT to translate a host of services into various languages and post information about the program in Spanish, Chinese, Russian, French Creole and Korean in Access-A-Ride offices throughout the city.

Access-A-Ride must also provide real-time translation services in more than 100 languages by phone for riders who need it, according to the stipulation. For the full story, click here.

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