Management & Operations

INIT to provide Honolulu's smart card, mobile ticket system

Posted on April 26, 2016

INIT
INIT

The Honolulu Authority for Rapid Transportation (HART) and the City’s Department of Transportation Services (DTS) have partnered with INIT for the implementation of a smart card and mobile ticketing solution for use across TheBus and the Honolulu rail transit systems.

The project will be implemented in four phases over the next five years.

The initial phase will include outfitting all 550 of the agency’s bus fleet (TheBus) with proximity terminals, mobile data terminals, and routers to facilitate the validation of smart cards and electronic tickets. The proceeding phase will include equipping HART’s rail stations with more than 100 ticket vending machines (TVM) from INIT and nearly 140 fare gates.

The project will encompass integration with several third-party systems. Open Application Programming Interfaces (API) will be available to external partners for managing devices and CAD/AVL information.

HART railcar rendering.
Courtesy HART
HART railcar rendering.
Courtesy HART

INIT will provide the central software tool for processing and clearing of revenues. The online validation server will process account transactions in real time providing HART with accurate, split second revenue processing. Due to the software’s multi-modal capabilities, ease of use for back-end management of revenues can be effortlessly handled. With the anonymous ridership data generated by the new system, HART officials will be able to study trends and make service adjustments accordingly.

Service terminals will also be installed by INIT at satellite city halls and various retail outlets where customers can buy passes and load cards. The accessibility features of the fare system with HART’s paratransit system, TheHandi-Van, will complete phase three of the project, and phase four will be completed with a fully operational revenue service expected with full rail implementation.

The contract is valued at more than $30 million and includes 10 years of operation.

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