Management & Operations

Plan for NY MTA eTix mobile ticketing app rollout accelerated

Posted on July 5, 2016

New York Gov. Andrew M. Cuomo announced the accelerated rollout of MTA eTix, a free MTA app that will allow Long Island Rail Road and Metro-North Railroad customers to purchase train tickets anytime, anywhere with their mobile devices. The app, which was scheduled for completion by the end of 2016, will now be available to all riders of both railroads by the end of this summer.

“Governor Cuomo has asked us to make this app broadly available as quickly as possible, and we’ve responded with an aggressive roll out schedule that will make MTA eTix available to all LIRR and Metro-North riders before the end of August,” said MTA Chairman/CEO Thomas Prendergast. “With the launch of this new app riders can buy their tickets wherever and whenever they want, and that means more choice, and greater convenience.”

LIRR and Metro-North customers can check schedules, see service status and purchase tickets without waiting in line. The app also offers account management tools, giving railroad customers the ability to secure refunds for unused mobile tickets, request duplicate receipts, and manage profile info such as password and linked credit card numbers.

MTA eTix will first debut on the LIRR’s Port Washington Branch and Metro-North’s Hudson Line Tuesday. After introducing the app on these two rail lines, the MTA will make e-ticketing available to all LIRR and Metro North customers by the end of 2016. MTA eTix can be accessed as a stand-alone app or through the popular TrainTime apps and can be downloaded for free for iPhone and Android phone users. Customers who prefer paper tickets will be unaffected by the new app.

The MTA eTix app was developed by Masabi, Ltd., which has also created electronic mobile ticketing programs for MBTA Commuter Rail in Boston, NICE Bus on Long Island, and Metrolink in Los Angeles. Masabi was selected in April 2014 following a competitive request for proposals issued in March 2013.

View comments or post a comment on this story. (0 Comments)

More News

LA Metro taps Parsons to modernize RIITS communications

Provides transportation operations a consolidated, data-rich, and near real-time source of information for transportation in Southern California via an interface that allows for coordinated transportation management throughout the region.

NJ Transit reinstates MCI Commuter Coach order

In July 2016, New Jersey Gov. Chris Christie had issued Executive Order No. 210 directing the immediate and orderly shutdown of all ongoing work funded under the TTFA.

New transit planning group director joins HNTB

Steven Greene will be responsible for the development and support of the firm’s expanding multimodal transit planning practice, focusing on transit and corridor studies.

President of McDonald Transit announces his retirement

Robert Babbitt will continue to stay involved in with the company, working as a consultant and helping ensure a smooth transition to new leadership.

Gannon appointed to permanent GM post for King County Metro

Gannon, 47, served as interim GM from March 2016 until now. He was Metro Deputy GM from 2013-2016, and Human Resources manager for the King County DOT from 2011-2013.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment


Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close