Management & Operations

Plan for NY MTA eTix mobile ticketing app rollout accelerated

Posted on July 5, 2016

New York Gov. Andrew M. Cuomo announced the accelerated rollout of MTA eTix, a free MTA app that will allow Long Island Rail Road and Metro-North Railroad customers to purchase train tickets anytime, anywhere with their mobile devices. The app, which was scheduled for completion by the end of 2016, will now be available to all riders of both railroads by the end of this summer.

“Governor Cuomo has asked us to make this app broadly available as quickly as possible, and we’ve responded with an aggressive roll out schedule that will make MTA eTix available to all LIRR and Metro-North riders before the end of August,” said MTA Chairman/CEO Thomas Prendergast. “With the launch of this new app riders can buy their tickets wherever and whenever they want, and that means more choice, and greater convenience.”

LIRR and Metro-North customers can check schedules, see service status and purchase tickets without waiting in line. The app also offers account management tools, giving railroad customers the ability to secure refunds for unused mobile tickets, request duplicate receipts, and manage profile info such as password and linked credit card numbers.

MTA eTix will first debut on the LIRR’s Port Washington Branch and Metro-North’s Hudson Line Tuesday. After introducing the app on these two rail lines, the MTA will make e-ticketing available to all LIRR and Metro North customers by the end of 2016. MTA eTix can be accessed as a stand-alone app or through the popular TrainTime apps and can be downloaded for free for iPhone and Android phone users. Customers who prefer paper tickets will be unaffected by the new app.

The MTA eTix app was developed by Masabi, Ltd., which has also created electronic mobile ticketing programs for MBTA Commuter Rail in Boston, NICE Bus on Long Island, and Metrolink in Los Angeles. Masabi was selected in April 2014 following a competitive request for proposals issued in March 2013.

View comments or post a comment on this story. (0 Comments)

More News

Connect Transit receives state funds, avoids shutdown

The agency announced Thursday that the payment of almost $1.9 million covers the time period of July 2016 through September 2016 and is part of a nearly $17.6 million transfer to the Downstate Public Transportation Fund.

APTA names new chief counsel

Linda C. Ford currently serves as associate administrator of the FTA's Office of Civil Rights.

Report: Public transit, cities should learn from San Francisco Muni hack

WIRED said American public transit systems, which make daily life possible for millions, are an easy target, since many are aging and underfunded, with barely enough money to keep the trains running, let alone invest in IT security upgrades.

Ill. agency reduces night service to deal with lack of state funding

The roughly $180,000 in cost savings from the night service reductions for the Springfield Mass Transit District are less than one third of what is already being done while SMTD awaits delayed payments and a clearer budget picture from the state.

U. of Minn. study finds transit does not improve health

Previous studies have found that citizens in areas with more transit options have a lower BMI because transit use also includes walking and biking, however, using BMI for that conclusion doesn’t account for commuters who may eat fast food every day or substitute buses and trains for walking from place to place.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close