Management & Operations

First Transit Wins the 2016 'Excellence in Action' award

Posted on July 18, 2016

First Transit’s Todd Hawkins accepts the 2016 Infor Excellence in Action Award in New York, New York, Monday, July 11, 2016. From left: Mary Trick, chief customer officer, Infor; Todd Hawkins, senior VP, First Transit; Duncan Angove, president, Infor and Pam Murphy, COO, Infor. (Photo: John McGall via Infor)
First Transit’s Todd Hawkins accepts the 2016 Infor Excellence in Action Award in New York, New York, Monday, July 11, 2016. From left: Mary Trick, chief customer officer, Infor; Todd Hawkins, senior VP, First Transit; Duncan Angove, president, Infor and Pam Murphy, COO, Infor. (Photo: John McGall via Infor)

First Transit announces that the company has won the 2016 Infor Excellence in Action Award. The award honors companies who showcase exceptional results in business performance after implementing Infor applications and services.

Infor builds business applications with last-mile functionality and scientific insights for select industries delivered as a cloud service.

First Transit realized significant improvements in technician productivity and the number of scheduled jobs for maintenance teams after implementing Infor software at several maintenance locations.

First Transit was one of nine winners chosen across different industries by Infor based on the scope of performance improvement, business benefits, customer focus and satisfaction, and technology use and innovation. A panel of Infor industry and product experts evaluated each applicant's nomination based on their ability to demonstrate new processes and tactics that were deployed using Infor technology.

“We are proud to be the recipient of the 2016 Infor Excellence in Action Award,” said Todd Hawkins, senior vice president of maintenance for First Transit. “The Infor software is a tool that allows us to get buses and fleet cars back on the road faster for our agency partners.”

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