Management & Operations

LA Metro makes T-Mobile cell service available on Red, Purple Lines

Posted on November 8, 2016

The Los Angeles County Metropolitan Transportation Authority (Metro), in partnership with InSite Wireless Group and T-Mobile, now provides underground cell phone service for T-Mobile customers on the Metro Red/Purple Lines between Union Station and Wilshire/Western in Los Angeles.

“We are excited that three of the biggest cell phone providers have now come on board to offer their services to our riders using the Metro subway system,” said Metro Board Chair John Fasana. “This is another technological enhancement for our subway riders who can stay connected while traveling underground.”

Metro and InSite Wireless Group, the firm under contract with Metro to provide the needed equipment for the service, announced in April the launch of Verizon cell phone service to subway customers followed by Sprint in July. Negotiations are underway with AT&T to provide underground cell service.

“The availability of cell phone service by these carriers is a big bonus for our riders and we look forward to expanding the service throughout our subway system in the months ahead as we strive to enhance the customer experience,” said Metro CEO Phillip A. Washington.

In addition to regular cellular service, emergency 911 calls can also be made by Metro riders. In the event of an emergency, riders are reminded to first contact the train operator via the emergency intercom system located on board trains and on station platforms. Riders also can use the text feature on the Transit Watch app on their smartphones to report issues directly to the Los Angeles County Sheriff’s Department.

T-Mobile cell phone service is accessible throughout the busy Metro Red and Purple Line subway system including tunnels and station platforms from Union Station to Wilshire/Western. This also includes the platforms for Blue Line and Expo Line trains at 7th Street Metro Center Station.

Verizon and Sprint cell phone service is accessible from Union Station to 7th Street Metro Center Station, with work underway to expand to the Wilshire/Western station later this year.

Subsequent phases of the program will expand the service on the Red Line from Wilshire/Vermont Station to the North Hollywood Station in the San Fernando Valley. Service will also be provided on Metro Gold Line underground stations in Pasadena and in East Los Angeles. Those expansions should be completed in 2017.

View comments or post a comment on this story. (0 Comments)

More News

Calif.'s SANDAG selects new executive director

Hasan Ikhrata will be responsible for leading a SANDAG staff of approximately 375 people and overseeing a $1.3 billion annual budget.

CTA seeking corporate sponsorships for iconic assets

The Superlative Group was awarded the contract based on its successful track record in monetizing transit agency assets throughout the U.S.

Joing the fundraising reception to help APTF celebrate 30 years

Will be held on Sunday, Sept. 23, from 8 p.m. to 11 p.m. at Acme Feed and Seed in conjunction with the APTA Annual Meeting in Nashville.

Former Valley Metro CEO pleads guilty to fraud charge

Stephen Banta, who served as CEO from early 2010, resigned in late 2015.

Metrolink honors memory of those killed, injured in 2008 train crash

Ten years ago, a Metrolink passenger train collided head-on with a Union Pacific freight train in the Chatsworth area.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation