Management & Operations

Exec. with deep turnaround experience named MBTA GM/CEO

Posted on August 15, 2017

Luis Manuel Ramírez, whose three-decade business career has included successful turnarounds with divisions of some of the nation’s biggest corporations, was named GM/CEO of the Massachusetts Bay Transportation Authority.
Luis Manuel Ramírez, whose three-decade business career has included successful turnarounds with divisions of some of the nation’s biggest corporations, was named GM/CEO of the Massachusetts Bay Transportation Authority.

Luis Manuel Ramírez, whose three-decade business career has included successful turnarounds with divisions of some of the nation’s biggest corporations, was named GM/CEO of the Massachusetts Bay Transportation Authority (MBTA).

Ramírez, 50, who most recently has run his own strategic and turnaround business consulting firm, will succeed Interim GM Steve Poftak on September 12.

Corporate career marked by increasingly important posts at firms including Unisys Corp., Siemens AG, and General Electric Corp.

Ramírez, whose Cuban refugee father operated a crop-dusting plant and later a roofing business in Florida, worked his way through high school as a supermarket bag boy and restaurant worker and continued to work through university before beginning a corporate career marked by increasingly important posts at firms including Unisys Corp., Siemens AG, and General Electric Corp.

While at GE from 2000 to 2012, Ramírez was steadily promoted into positions with greater challenges and responsibilities. He finished his career with the company as a GE VP and corporate officer and president/CEO of GE’s Energy Industrial Solutions business, where he was responsible for 17,000 employees operating in 60 countries, delivering $3.5 billion in annual revenue.

Throughout his career, Ramírez has worked with a wide range of domestic and international interests and stakeholders, including governmental entities and unionized workforces. 

Fiscal and Management Control Board Chairman Joseph Aiello noted that Ramírez’ contract is for three years, with two one-year mutual options to extend. “After going through six permanent or acting general managers since 2011, the T and its workforce will benefit from seasoned and stable leadership at the top.” Aiello noted that Ramírez has a history of staying in his various positions as long as it takes to implement necessary change and improvement.

“Going forward, we need financial discipline, we need operational excellence, and we also need strategy. But in everything we do, the overriding objective will be to put the customer first.”

Ramirez said he is anxious to bring his extensive experience, from overseeing billion dollar portfolios to managing major technology upgrades and communicating with stakeholders, to the T. “I am excited about joining a great team at the T to build upon the progress they have already made,” he said. “Going forward, we need financial discipline, we need operational excellence, and we also need strategy. But in everything we do, the overriding objective will be to put the customer first.”

Ramírez is moving to Boston with his wife Delia Garced, VP, Market Activation, GE Digital. She will work out of GE’s Boston headquarters. They have two children. Fluent in English, Spanish, and German, Ramírez is a member of CEO Connection, which helps mid-market CEOs and their companies succeed, and the National Assoc. of Corporate Directors.

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