Management & Operations

Palm Tran wins 3 prestigious Fla. public transportation awards

Posted on December 11, 2017

Pinellas Suncoast Transit Authority CEO Brad Miller presents the Safety Excellence Award to Palm Tran’s Safety and Training Officer Jafari Bowden, Director of Operations Sean Smith, and Executive Director Clinton B. Forbes.
Pinellas Suncoast Transit Authority CEO Brad Miller presents the Safety Excellence Award to Palm Tran’s Safety and Training Officer Jafari Bowden, Director of Operations Sean Smith, and Executive Director Clinton B. Forbes.
Palm Tran received three prestigious awards from the Florida Public Transportation Association during its annual conference held in West Palm Beach. The conference honors innovative transit leaders throughout the state and was co-hosted this year by Palm Tran and Tri-Rail.

“Palm Tran is honored to earn awards that reflect our constant effort to improve in areas such as safety and customer service,” Palm Tran Executive Director Clinton B. Forbes said. “The recognition is appreciated, and I am grateful for the amazing team members who contribute to these initiatives.”

Bus Operator Joan Jenkins (center) receives Special Recognition in the category of Bus Operator of the Year.
Bus Operator Joan Jenkins (center) receives Special Recognition in the category of Bus Operator of the Year.

Palm Tran placed third overall in the Sustaining Campaigns category for its Bus Operator Uniform marketing campaign. The $10,000 campaign used bus operators as models to create a bus wrap showcasing Palm Tran’s “new look, new uniforms, new day” slogan. The campaign included posters, interior bus signage, and digital screen infographics to spread awareness further. The content received 544,000 views every four weeks by people in the community.

Bus operator Joan Jenkins received Special Recognition in the category of Bus Operator of the Year for her response to two critical emergencies with high professionalism. Jenkins ensured passengers were safe after a bomb threat was received and swiftly responded when someone brought a gun on board a Palm Tran bus. During both incidents, Jenkins calmly followed emergency procedures and ensured everyone’s safety.

Additionally, Palm Tran’s Safety and Maintenance Team received the Safety Excellence Award for implementing a new program to retrofit buses with “flashing lights” on the vehicle’s tails – this led to a reduction in rear-end collisions. Within a few months, Palm Tran reported no rear-end collisions involving the buses with rear flashing lights.

View comments or post a comment on this story. (0 Comments)

More News

Office building rents 40% higher when transit accessible, study finds

Nationally, the CSAs of Denver, New York/New Jersey, Washington, D.C., and the San Francisco Bay Area are rated the highest on the transit-accessibility scale.

MBTA hires communications vet to enhance customer experience

As the MBTA’s new chief customer officer, Danny Levy will be responsible for improving the daily experience of MBTA riders.

Lyft to offer discounts for people using bikes, scooters to connect to transit

The company recently acquired Motivate, which runs Citi Bike in New York City and Ford's GoBike program in San Francisco.

Caltrain takes new approach to fare enforcement

In the past, Caltrain has used a proof-of-payment/honor-based system, and conductors were responsible for daily fare inspections.

L.A. Metro reduces bike-share fares, plans expansion

In reducing the walk-up price to just $1.75, Metro has now made the cost the same as a one-way fare for Metro’s Bus and Rail System.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close