Management & Operations

MBTA commuter rail customers can now use Apple Pay

Posted on March 7, 2018

The introduction of Apple Pay enables customers to purchase fares with just a tap, reducing the amount of time to make a purchase. Photo: Keolis
The introduction of Apple Pay enables customers to purchase fares with just a tap, reducing the amount of time to make a purchase. Photo: Keolis
Massachussetts Bay Transportation Authority's (MBTA) Commuter Rail and ferry customers can now purchase fares using Apple Pay on the agency's ticket app, MBTA mTicket.

"By linking Apple Pay and the mTicket app, the process of purchasing tickets can now be done in a speedier, more secure, and simplified manner," said MBTA GM Luis Manuel Ramírez. 

The introduction of Apple Pay enables customers to purchase fares with just a tap, reducing the amount of time to make a purchase and eliminating the need to type in credit card numbers, billing information, or security codes to complete a transaction, making purchasing fares or monthly passes easier and more secure. There continues to be no convenience fees when using mTicket and no need for customers to carry cash while riding the MBTA Commuter Rail or ferry.

Adding Apple Pay as an option is an example of the MBTA's commitment toward the goals of its fare collection plan, which include the use of digital wallets for security and convenience, more payment options for MBTA customers, and an added layer of security.

The MBTA and Masabi deployed the MBTA's mTicket app in 2012 with mTicket as the first mobile ticketing deployment for an agency in the U.S. mTicket has seen strong adoption since it went live in 2012 with over 50% of available tickets now sold via the app, the agency said.

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