tLearning solution

Bombardier | Posted on May 11, 2009

Bombardier’s tLearning solution, part of its Rail Smart Stimulus suite, puts kiosks right on the shop floor. They are loaded with troubleshooting knowledge that guides technicians to the best possible fix based on the symptoms and faults that they provide. This concept has been used to troubleshoot equipment faults on Bombardier Regional Jets. Specialized teams are dispatched to your maintenance facility to identify your most critical equipment faults — these are the system and component failures that drive your vehicle reliability and availability numbers. Based on the facility assessment, special troubleshooting “solutions” are designed, and then loaded onto proprietary software. Ninety days after receiving a purchase order, the company delivers kiosks that will soon become the “go to” machines for all of your technicians. Results include significant improvement in on-time performance due to more reliable equipment that is on the road more than it is in the shop. With less “guessing” as to what part has actually failed, you will see reduced labor and material costs.

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