Greyhound partners with 7-Eleven on ticket buying program

Posted on November 3, 2011

Greyhound partnered with 7-Eleven Inc. on a program to allow customers nationwide to purchase bus tickets online or over the phone with cash, giving them access to special fares and offerings currently available only via the Internet with a credit or debit card.

Through an innovative program in conjunction with 7-Eleven stores and PayNearMe, Greyhound's cash customers can now purchase online and pay for their bus tickets at 7-Eleven neighborhood stores, turning them into local "Greyhound ticketing offices."

"About 50 percent of Greyhound's customers use cash to pay for their bus tickets, but until now there has not been a way to deliver exclusive online discounts to this constituency or even to allow these customers to pay for tickets in advance by phone or over the web," said Dave Leach, president/CEO of Greyhound. "Through our relationships with 7-Eleven and PayNearMe, we can now increase savings for all of our cash customers while eliminating the hassle of making an extra trip to the terminal. This is our way of making life easier for our loyal cash customers."

Consumers interested in purchasing a Greyhound ticket with cash can go to to select a schedule and put a ticket on hold for up to 48 hours. Customers then print a payment barcode and take it to 7-Eleven stores where they can purchase the ticket at the register.

To make a reservation by phone, customers first go to any one of the 6,400 participating 7-Eleven stores nationwide to pick up a re-usable Greyhound card. After booking with an agent over the phone and giving the agent the unique card number, the customer's card is swiped at a 7-Eleven outlet's cash register and the transaction is complete.

Greyhound tested this first-of-its-kind program in the Dallas/Fort Worth Metroplex over a three-month period earlier this year. All 270 7-Eleven stores in the Metroplex completed a Greyhound cash transaction while ticket sales climbed. Based on the success of the pilot program, the companies decided to roll it out nationally.

PayNearMe's Greyhound cards are available today at participating 7-Eleven stores.

View comments or post a comment on this story. (1 Comment)

More News

Shuttle bus drivers for Silicon Valley firms win pay raises, benefits

The median income for a high-skilled worker in Silicon Valley is $119,000 a year, compared to $27,000 for low-skilled workers, according to a report from Joint Venture Silicon Valley, a regional think tank.

ABC delivers CX45s to Minn., Neb.

New coaches feature three-point seatbelts, backup camera, lane departure warning, antilock brakes and Smartwave Tire Pressure Monitoring.

ABA, travel and tourism groups urge members to be vigilant in wake of Paris attacks

The letter also includes tips from the Bus Industry and Safety Council, which stresses pre- and post-trip security checks such as inspections of luggage bays and overhead compartments. Operators are also urged to report suspicious packages and to encourage riders to do the same.

Motorcoach Marketing Council taps new executive director

Christian Riddell has been the spokesman for the council during the previous two years and has been instrumental in the development of the council's products, services and trainings.

S.F. Muni to restrict larger commuter shuttle buses, require greener fleet

The new regulations create an ongoing program that builds off an 18-month pilot set to expire at the end of January 2016. The fee charged to shuttle operators will increase to pay for stepped-up enforcement.

See More News

Post a Comment

Post Comment

Comments (1)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment


Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close