Motorcoach

Prevost unveils customer resource website

Posted on June 27, 2012

Prevost introduced its new Customer Portal, a secure website that gives Prevost customers access to important resources, tools and information from one location.

The Customer Portal is the starting point for an improved Prevost Liaison online interface. Prevost Liaison, the telematics system that provides valuable vehicle information to Prevost fleet administrators, has been given an updated interface.

The updated Liaison interface includes three new tabs. The Perform tab displays vehicle data. This data is the heart of the Liaison system and provides crucial insight about an operator’s fleet. The Locate tab gives access to the Manage Points of Interest function. Users can map vehicles and display relevant vehicle/location information. The Communicate tab allows for pre-set and customizable text messages to be sent to drivers of specific vehicles. In addition, the system permits easy addition and management of Liaison users.

The Customer Portal also links directly to other operator resources: the Prevost Webinar site, Prevost contact info for the Field Service and Parts Sales teams, the Prevost Parts Catalog and Parts Ordering sites, the Prevost Online Warranty system, Prevost Technical Publications and Wiring Diagrams, and the Prevost Service Provider Locator.

The Prevost Customer Portal can be accessed in English or French.

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