NTSB to offer crisis training at ABA Marketplace

Posted on September 13, 2012

The National Transportation Safety Board (NTSB) plans to conduct a one-day Crisis Management Training seminar at the conclusion of the American Bus Association’s (ABA) Marketplace 2013 in Charlotte, N.C., on Jan. 10, 2013.

National Interstate Insurance, one of the nation’s largest leading specialty property and casualty insurance holding companies, is the exclusive sponsor of the event. National Interstate offers more than 30 different insurance products, including traditional insurance, innovative alternative risk transfer (ART) programs for commercial companies and insurance for specialty vehicle owners.

This comprehensive training program led by top staff of the NTSB will take motorcoach owners, operators, GMs, communications managers, dispatchers, safety directors and others through the steps of how the NTSB investigates an accident, the NTSB’s family assistance program, what your company’s role is in the investigation, crisis communication messaging and how to deal and work with the media. This is the first time this program has ever been offered to the motorcoach industry.

The ABA believes that, although motorcoach accidents are rare, it is imperative that companies be prepared and have a comprehensive plan in place if there is an incident. ABA offers, as a free service to our members, the resources of its communications department if they need help and guidance in working with the media, whether it’s during the aftermath of an accident or when the company gets a call from a reporter and the motorcoach company, tour operator or destination needs advice.

Because of the sponsorship of National Interstate Insurance, the NTSB one-day seminar will cost only $199 per attendee. Attendance is limited to the first 50 people who sign up. Complete this form and email your reservation today to or call (202) 218-7220.

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