Motorcoach

MCI partners on legacy MCI and Setra parts

Posted on September 25, 2012

Supporting a reliability-driven commitment to having the right part at the right time, MCI Service Parts is extending that service to older, slow-moving and surplus parts through a distributor relationship with Vintage Parts Inc. (VPI), Beaver Dam, Wis.

As part of this new relationship, VPI will inventory MCI and Setra parts classified as inactive, obsolete or discontinued, along with parts that would have otherwise been scrapped.

“Our agreement with Vintage Parts extends parts availability, provides long-term parts support and improves response time to our customers,” said Stan Dzierzega, MCI executive director of operations aftermarket business. “Moving our legacy parts inventory to VPI frees us up to focus on those parts our customers do need on a day-to-day basis.”  

About 10% of MCI’s parts inventory falls into the legacy classification. These include seldom ordered, out-of-date parts and parts not sold for several years. By the agreement, VPI will inventory a part for an extended period of time, upward of eight years with parts that have not sold. Parts can be ordered as usual through MCI Service Parts or through VPI directly. The parts available through VPI are flagged as such in the parts catalog to be easily identified by MCI Service representatives and on the MCI online parts store. Customers pay freight on VPI ordered parts.

VPI offers same day shipping, a 24/7 emergency order system and 30-day no-fault return policy. Parts can be searched and purchased atwww.vpartsinc.com or by phone at (877) 846-8243.

This year, MCI Service Parts also launched an industry first — a Coach Critical parts guarantee that promises 1,500 parts essential to uptime will be in stock and ship by the next business day in coach-down situations, or the customer will receive an account credit for 50 percent of the part price up to $150.

Altogether, MCI Service Parts has more than $35 million in parts inventory, stocking more than 100,000 parts at its 365,000-square-foot distribution facility in Louisville, Ky., that also houses MCI’s ERSA (emergency roadside assistance) team and the MCI Technical Training Institute. MCI offers Technical Tune-Up Sessions free to operators of MCI coaches.

View comments or post a comment on this story. (0 Comments)

More News

Megabus, Coach USA implementing GreenRoad system

The operations are targeting a 3% reduction in fuel consumption using the technology, which is being rolled out on its fleet of 2,400 buses. This initiative follows a successful pilot program in the UK in which a 3% improvement in fuel efficiency was achieved across UK bus operations.

53 evacuated after bus catches fire

The driver told investigators he heard what sounded like a rear tire's exploding and immediately pulled off to the side of the road. As soon as he stopped, he saw that the back of the bus was on fire. The bus was declared a total loss.

Prevost relocates, expands Greater Toronto service center

Additionally, the company announced the appointment of Jack Forbes to the position of VP Corporate Accounts and Commuter Sales.

ABC delivers Van Hools to Iowa, Calif.

Iowa's Windstar Lines took delivery of five new CX2045s while San Diego's Goldfield Stages took delivery of two new CXs.

Luxury bus co. Vonlane begins offering Houston-Dallas service

The vehicles feature free wi-fi, satellite television and radio and an attendant offering drinks and amenities more common on first-class flights than intercity bus service.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The resource for managers of class 1-7 truck Fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close