Motorcoach

Silverado Stages completes innovative driver training

Posted on February 28, 2013

International Tour Management Institute (ITMI) just completed the training and certification of Silverado Stages motorcoach drivers.

“Motorcoach drivers are a critical factor in the success of any tour,” said Ted Bravos, CEO of ITMI. “How drivers interact with passengers and tour directors impacts the entire experience. While all drivers receive safety training, most have not been given the tools to effectively handle the people-related issues that often arise. Our program is designed to give them the knowledge to deal with unexpected situations with grace and confidence. Motorcoach companies benefit, because happy passengers are their best form of advertising.”

The program delves into the psychology of group travel, illustrating how critical the driver’s role is to the success of a group tour. The dynamics between the driver and tour director can make or break the motorcoach group tour experience.

If the drivers adhere to the principles that are taught in the course, they will gain measurably more enjoyment and satisfaction from their work, receive increased gratuities from appreciative passengers, and ultimately generate increased business for their motorcoach or charter bus company.

View comments or post a comment on this story. (0 Comments)

More News

Vandalia Bus Lines named Motorcoach Operator of the Year

The annual award given by METRO Magazine was presented to Dennis Streif, his mother Judy and son Phillip at this year's UMA Expo in Atlanta.

Spanish-based Irizar introduces new motorcoach to the U.S. market

The i6 models on display this week at UMA Expo in Atlanta are available in a height of either 12.23 or 12.89 ft. and have been fully developed to the needs of North American operators, complying with all U.S. DOT requirements and manufactured entirely in the European Union.

American Seating unveiling new Wayfarer prototype at UMA Expo 2016

This year, American Seating is developing a new back option for Wayfarer focused on the private tour and charter market, and will exhibit this Wayfarer-TC prototype at the 2016 UMA Expo.

MCI bringing its reliability-driven vehicles and more to UMA Expo 2016

Will showcase two new 2016 J4500 coaches with a tighter-turning independent front suspension system, new two-door Setra S 417 Top Class and more.

CH Bus Sales delivers 3 Temsa TS 30s to Guam

Turtle Tours’ 36 passenger TS 30 coaches have enhanced features, such as 110-volt plugs and an elite REI audio/video system with three 15-inch monitors.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close