Motorcoach

MCI launches 'ReliaDrive' guarantee

Posted on June 20, 2013

Motorcoach operators who bring Motor Coach Industries (MCI) and Setra models into any of MCI’s seven service centers in the U.S. and Canada are guaranteed same-day diagnostics, accurate estimates, repairs that are done right the first time, and a six-month parts and labor warranty under a new MCI service guarantee program. If MCI should fail to meet any of these reliability standards, the next service will include a free oil change.

“We are rededicated to supplying superior, reliable service, and our new ‘ReliaDrive’ service guarantee demonstrates our commitment,” said Patrick McGuire, director, MCI service centers. “Our customers have many choices for coach repairs shops, and when they choose an MCI service center, they are assured the best factory trained technicians, original OEM parts, timely repairs, and now backed up with our ReliaDrive guarantee. We are so confident on our service, should we fail to meet these standards we will give you a free oil change worth $300.”

Under ReliaDrive, the seven MCI Service Centers in the U.S. and Canada guarantee: 

  • Same-day diagnostics: State-of-the art equipment and factory trained technicians to quickly and accurately diagnose coach issues.
  • Fixed right the first time: Highly skilled factory trained technicians will complete the work correctly.
  • Accurate estimates: Experienced staff provides accurate estimates within 10% of the quoted price.
  • Six-month parts and labor warranty: Best warranty in the industry.
View comments or post a comment on this story. (0 Comments)

More News

Crowd-powered mobility co. partners with Major League Baseball

Teams confirmed to participate include the Arizona Diamondbacks, Chicago Cubs, Kansas City Royals, Miami Marlins, Milwaukee Brewers, Pittsburgh Pirates, New York Mets, Texas Rangers and Washington Nationals.

CH Bus Sales delivers Temsa TS 45 to Orlando, Fla.

Features on Stylus Transportation Corp.'s coaches include the Cummins/Allison drivetrain, 110-volt plugs, USB ports, Alcoa wheels, and an REI Elite system. Two of the six Temsas are ADA-accessible with a wheelchair lift.

CH Bus Sales delivers Temsa TS 35 to NY

The Niagara Scenic Tours' coaches are equipped with 110-volt plugs, USB ports, Alcoa wheels, a preheater, REI monitors and upright mirrors.

MCI adds service locator option to Emergency Roadside Assistance program

At the same time, MCI added resources to the MCI ERSA call center and enhanced the call routing system.

FMCSA proposes motorcoach crash preventability program

The agency proposes to accept requests for data reviews that seek to establish the non-preventability of certain crashes through its national data correction system known as DataQs.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close