Motorcoach

MCI launches 'ReliaDrive' guarantee

Posted on June 20, 2013

Motorcoach operators who bring Motor Coach Industries (MCI) and Setra models into any of MCI’s seven service centers in the U.S. and Canada are guaranteed same-day diagnostics, accurate estimates, repairs that are done right the first time, and a six-month parts and labor warranty under a new MCI service guarantee program. If MCI should fail to meet any of these reliability standards, the next service will include a free oil change.

“We are rededicated to supplying superior, reliable service, and our new ‘ReliaDrive’ service guarantee demonstrates our commitment,” said Patrick McGuire, director, MCI service centers. “Our customers have many choices for coach repairs shops, and when they choose an MCI service center, they are assured the best factory trained technicians, original OEM parts, timely repairs, and now backed up with our ReliaDrive guarantee. We are so confident on our service, should we fail to meet these standards we will give you a free oil change worth $300.”

Under ReliaDrive, the seven MCI Service Centers in the U.S. and Canada guarantee: 

  • Same-day diagnostics: State-of-the art equipment and factory trained technicians to quickly and accurately diagnose coach issues.
  • Fixed right the first time: Highly skilled factory trained technicians will complete the work correctly.
  • Accurate estimates: Experienced staff provides accurate estimates within 10% of the quoted price.
  • Six-month parts and labor warranty: Best warranty in the industry.
View comments or post a comment on this story. (0 Comments)

More News

Fung Wah may shutdown permanently

After being unable to secure a pickup and drop-off location in South Station after losing it because of regulatory action in March 2013, President Pei Lin Liang said not having Boston as a site for service likely would mean the end of the company’s operations.

Santa Barbara, Calif. coach co. takes off as airlines cut back flights

When American Eagle stopped serving the local airport, Goleta-based Santa Barbara Airbus 'saw a significant growth in volume,' according to founder and CEO Eric Onnen.

Students in Calif. coach accident were not given safety instructions

NTSB investigators questioned every student and were told that neither of the bus drivers on the trip told them about emergency exit windows or showed them a safety video, per the bus company’s policy.

House committee approves key legislation to stop fed insurance hike

The Appropriations Committee vote tells FMCSA to stop spending money to write a rule or do research; that would raise the federal insurance minimums above the current $5 million figure.

ABC delivers CX45s to Mich., Md.

The new coaches are equipped with Cummins ISX engines coupled to Allison B500G5 transmissions and offer Van Hool standard safety features, including back up camera, lane departure system, Kidde fire suppression and daytime running lights.

 

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The resource for managers of class 1-7 truck Fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close