The Orlando service center, which opened for business at the end of August, supports local economy as it required investments of $6 million and plans to hire up to 50 employees.
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The Orlando service center, which opened for business at the end of August, supports local economy as it required investments of $6 million and plans to hire up to 50 employees.
Prevost, a member of Volvo Group, opened its new service center in Orlando, Fla. With the addition, the company’s Parts & Service Network is growing again after the opening of four new service centers in North America last year.
With now 15 service locations, Prevost strengthens its network. In addition, the service network is supported by more than 190 bus certified Volvo Truck locations.
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The Orlando service center, which opened for business at the end of August, supports local economy as it required investments of $6 million and plans to hire up to 50 employees. It is a full-service facility and staffed by technicians who are factory trained to work on Prevost, Nova Bus, and Volvo motorcoaches, as well as other motorcoach brands.
“Our goal is to ensure that our customers have access to our services easily. Thus, by growing the number of service centers and combining them with our fleet of mobile vans, we’re offering to our customers more options, more accessibility, and more flexibility,” added Randy Castillo, services network director for Prevost.
Premiums remain elevated. Underwriting scrutiny is intense. And claims costs continue to rise at historic levels. Behind those numbers lies a complex mix of legal, medical, and cultural forces reshaping the commercial landscape.
The company said it has remained the most widely purchased model in the new coach market across the US and Canada, according to historical data from the Motorcoach Builders Survey conducted by the American Bus Association
A phased approach to technology, in-house capabilities, and workforce investment is helping transportation leaders break the reactive cycle and build more resilient, revenue-focused operations.
The company's flagship H3-45 is also the best-selling 45-foot motorcoach in North America, according to vehicle registration data from S&P Global Mobility (Polk).
METRO’s Executive Editor Alex Roman spoke with Mueller about the opening event, the company’s progress since launching in late 2022, and the road ahead.
METRO Executive Editor Alex Roman presented the award to the operation’s President/CEO Scott Parsons at the United Motorcoach Association’s EXPO in Birmingham, Alabama.