Passenger Bus, Rail and Motorcoach Industry News

Transit advocates and commuters questioned the agency’s claim of a 91% on-time rate for November, when Superstorm Sandy impacted the coast line for weeks, putting many trains out of operation. The system is also facing criticism over how it calculated its 96% on-time record for last year.

The Planning Time Index (PTI), a measure of travel reliability, illustrates the amount of extra time needed to arrive on time for higher priority events, such as an airline departure, just-in-time shipments, medical appointments or especially important social commitments.

drivelesslivemore.com allows commuters to track their modes of travel, see how they can reduce carbon emissions and become eligible for prizes such as transit rides, a folding bike and a Chicago “Stay-cation” hotel package.

With a 5:54 p.m. express train replaced by a 6:19 p.m. train that makes seven stops, commuters are put off schedule. The agency is putting observers on the trains and working on a solution.