News Tagged With: customer-information
1-10 of 25

March 26, 2014

Honolulu’s HART unveils transit info center

The permanent display will be updated regularly and features an aerial map of the 20‐mile route and 21 rail stations, the latest renderings of rail stations along the first 10 miles of the route, and facts and figures on the rail system.


October 10, 2013

Pace introduces Ventra outreach campaign

The plan will kick off with an ambassador campaign in which staff will visit 14-locations in Chicago and the suburbs to distribute information and answer customers’ questions about the benefits and fare policy changes


May 15, 2013

Chicago Transit adds Train Tracker features

Was launched in 2011 to provide estimated train arrival times for all 145 rail stations across CTA’s eight lines. Estimated times are generated through a combination of scheduling information and data generated by software that monitors the signal system to indicate when a portion of track is occupied by a train.


April 30, 2013

Chicago adds Red Line trip planner

Release in preparation for upcoming project that will completely rebuild the tracks and improve stations over a 10-mile stretch.


April 25, 2013

BART launches estimated train crowding feature

When using the QuickPlanner website or mobile site, the trip plan will show an icon with three heads, two heads or one head — indicating “heavy crowding expected,” “moderate crowding expected” or “light crowding expected.”


April 18, 2013

NJ Transit expands MyBus Now program

First launched in fall 2012 as a pilot program serving Trenton-area bus customers, the system uses “smart bus” technology to provide customers with access to real-time bus arrival estimates to a specific bus stop within a 30-minute window.


March 1, 2013

D.C. DOT unveils redesigned streetcar site

In addition to a new design, the site features up to date information on current and future lines, construction impacts and an interactive event calendar.


January 30, 2013

Conn. DOT offers rail information apps

The apps include quick links to Metro-North and Amtrak rails services, including schedules and fare information, bus schedules and routes, public transportation information and much more.


April 5, 2012

Metro-North Railroad adds QR codes

The introduction for train schedules and status information is just the latest in a long series of improvements in how the railroad communicates with its customers.


January 30, 2012

N.Y. MTA releases overnight service map

The New York City Subway is the only large subway or metro system in the world to maintain service to all its stations around the clock.


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