November 26, 2013
RideScout is a free mobile app that connects users to public, private and social modes of transportation.
October 28, 2013
Will feature new and more reliable equipment to improve the maintenance of 160 buses and accommodate newer, alternative fuel buses that require space and equipment that doesn’t exist at the current garage.
October 7, 2013
Text Tips can be used to report unattended packages, suspicious activity, panhandling, solicitation, vending without a license, parking complaints, tips about investigations or other non-emergency matters.
July 10, 2013
Bus and rail service information will move off of agency's main Twitter account into two separate feeds with service information from Metro's operations control centers via the MetroAlerts system.
In a Washington Post op-ed piece, GM Richard Sarles wrote that since the system went into service, maintenance has been delayed at the expense of service.
June 13, 2013
Pilot program designed to enhance safety by increasing the opportunity for employee reporting of incidents or situations that have the potential for more serious consequences.
March 5, 2013
The contracts provide a new approach for determining when a paratransit vehicle is “late," as the contractor managing the scheduling and dispatching functions will share performance incentives and disincentives with the contractors delivering the service to customers.
January 25, 2013
The plan, called Momentum, prioritizes items such as developing a next-generation communications infrastructure; acquiring additional railcars, power capacity and yard storage to operate all eight car trains during peak periods; and completing the Metrobus priority corridor network to serve more riders faster.
January 22, 2013
The National Safety Council recognized Richard R. Sarles as one of its 2013 CEOs Who “Get It,” its annual recognition of business leaders who demonstrate world-class safety.
January 2, 2013
In the four months following a large fare hike and a change in offerings, the agency sold 353,798 passes — down from 628,648 in same period in 2011.
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