April 14, 2014
Instead of hopping on the next Metrobus, riders with disabilities have to make reservations for the more expensive MetroAccess service.
February 27, 2014
Will use the investment from Maryland, Virginia and Washington, D.C. to bolster efforts outlined in "Momentum," its strategic plan. Projects include laying the foundation for all eight-car trains, with power upgrades, station expansion designs and buses for priority corridors.
January 9, 2014
Richard Sarles spoke about a possible shutdown of the Red Line, digging pedestrian tunnels to connect Metro stations and how the new Silver Line will be a game-changer.
November 26, 2013
RideScout is a free mobile app that connects users to public, private and social modes of transportation.
October 28, 2013
Will feature new and more reliable equipment to improve the maintenance of 160 buses and accommodate newer, alternative fuel buses that require space and equipment that doesn’t exist at the current garage.
October 7, 2013
Text Tips can be used to report unattended packages, suspicious activity, panhandling, solicitation, vending without a license, parking complaints, tips about investigations or other non-emergency matters.
July 10, 2013
Bus and rail service information will move off of agency's main Twitter account into two separate feeds with service information from Metro's operations control centers via the MetroAlerts system.
In a Washington Post op-ed piece, GM Richard Sarles wrote that since the system went into service, maintenance has been delayed at the expense of service.
June 13, 2013
Pilot program designed to enhance safety by increasing the opportunity for employee reporting of incidents or situations that have the potential for more serious consequences.
March 5, 2013
The contracts provide a new approach for determining when a paratransit vehicle is “late," as the contractor managing the scheduling and dispatching functions will share performance incentives and disincentives with the contractors delivering the service to customers.
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