June 19, 2012
Ninety-five percent of buses are using a tracking system that allows control center operators to adjust routes to fill any gaps caused by unpredicted delays. Operators say the system has made operations run smoothly.
August 17, 2011
Nearly one-quarter of the service’s fleet was taken out of service due to an electrical problem, causing delays for customers. Riders also complain about reservation wait time. In response, the city bought 38 new vehicles and hired three more reservationists.
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