November 9, 2012
After hundreds of university students and city employees tested the system and found several problems, the agency decided to terminate its contract with the fare system supplier.
September 22, 2011
Despite budget problems, the agency is looking to add customer service representatives and a new 24-hour interactive phone system to accommodate an increase in calls when it launches its electronic fare collection system next year.
February 24, 2009
In addition to accepting credit and debit card payments, the new EFC system is also being used to validate UTA-issued passes carried by corporate and educational customers as well.
Join the Metro E-Newsletters and receive the latest news in your e-mail inbox once a week. SIGN UP NOW!
View the latest eNews
Express Tuesday | Express Thursday | University Transit
Hazard Analysis: The Practice of Using Cell Phones While Operating a Transit Vehicle Examining system safety principles, available information in the public domain, recent transit incidents and policies.
More white papers
The full contents of Metro Magazine on your computer! The digital edition is an exact replica of the print magazine with enhanced search, multimedia and hyperlink features. View the current issue
Copyright © 2013 Metro Magazine. All Rights Reserved.