November 9, 2012
After hundreds of university students and city employees tested the system and found several problems, the agency decided to terminate its contract with the fare system supplier.
September 22, 2011
Despite budget problems, the agency is looking to add customer service representatives and a new 24-hour interactive phone system to accommodate an increase in calls when it launches its electronic fare collection system next year.
February 24, 2009
In addition to accepting credit and debit card payments, the new EFC system is also being used to validate UTA-issued passes carried by corporate and educational customers as well.
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