News Tagged With: evaluation
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August 25, 2014

New requirements keeping elderly off MBTA paratransit

Nearly two years ago, the MBTA began to require that all applicants for The Ride attend an in-person evaluation, rather than mailing a lengthy application and a doctor’s note. Since the interview requirement began, only 22% of applicants have come from the oldest age brackets.


September 9, 2009

Spokane Transit taps TrendSource for CS eval.

Will deploy undercover field agents ("mystery riders") into Spokane's bus and paratransit systems to provide an objective, firsthand evaluation of the rider experience.


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