November 12, 2012
Will improve the City's GoBus Accessible Transit operations through expanded advanced intelligent transportation technologies. Enhancements include a recently launched customer web portal and Interactive Voice Response.
December 21, 2011
The new contracts significantly expand the company's successful implementation of its ADEPT intermodal trip planning application, which was initially rolled out in 2010.
March 23, 2011
In the next few months, the MTA will launch the companion piece to the IVR system — Pass Web, which will allow customers to book their trips online.
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Hazard Analysis: The Practice of Using Cell Phones While Operating a Transit Vehicle Examining system safety principles, available information in the public domain, recent transit incidents and policies.
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