News Tagged With: ivr
1-4 of 4

July 28, 2014

Fla. paratransit system adds IVR system

Features include an automated trip confirmation phone call every evening that will list an individual's trip information for the next day. Customers will be reminded of their pick-up and appointment times automatically.


November 12, 2012

RouteMatch to equip Canada paratransit

Will improve the City's GoBus Accessible Transit operations through expanded advanced intelligent transportation technologies. Enhancements include a recently launched customer web portal and Interactive Voice Response.


December 21, 2011

StrataGen to provide NYCT paratransit trip planning, IVR

The new contracts significantly expand the company's successful implementation of its ADEPT intermodal trip planning application, which was initially rolled out in 2010.


March 23, 2011

Web Extra: Maryland launches interactive voice response option for paratransit service

In the next few months, the MTA will launch the companion piece to the IVR system — Pass Web, which will allow customers to book their trips online.


E-NEWSLETTER

Receive the latest Metro E-Newsletters in your inbox!

Join the Metro E-Newsletters and receive the latest news in your e-mail inbox once a week. SIGN UP NOW!

View the latest eNews
Express Tuesday | Express Thursday | University Transit

White Papers

Factors in Transit Bus Ramp Slope and Wheelchair-Seated Passenger Safety Nearly 3 million U.S. adults are wheelchair or scooter users1, and as the population ages this number is expected to rise. Many wheelchair users rely upon public transportation to access work, medical care, school and social activities.

Mass Transit Capital Planning An overview of the world-class best practices for assessing, prioritizing, and funding capital projects to optimize resources and align with the organization’s most critical immediate and long-term goals.

The Benefits of Door-to-Door Service in ADA Complementary Paratransit Many U.S. transit agencies continue to struggle with the quality of ADA service, the costs, and the difficulties encountered in contracting the service, which is the method of choice for a significant majority of agencies. One of the most basic policy decisions an agency must make involves whether to provide door-to-door, or only curb-to-curb service.

More white papers


DIGITAL EDITION

The full contents of Metro Magazine on your computer! The digital edition is an exact replica of the print magazine with enhanced search, multimedia and hyperlink features. View the current issue