February 11, 2013
Van drivers rallied at Metro Mobility Management, the county’s paratransit provider, to protest low pay, 12-hour workdays and tight schedules. The protest comes on the heels of Metro Mobility getting a one-week trial period after receiving several complaints of late or no-show vehicles in 2012.
January 28, 2013
The move comes in reaction to more than 2,100 complaints over the past six months, ranging from lateness to no-shows to harsh treatment by drivers. The retooling includes transferring all scheduling to Palm Tran employees.
October 8, 2012
Riders and Palm Beach County Commissioners confronted the agency’s executive director about delays and long rides for the elderly and others with serious health issues, resulting from a new paratransit contract. The contractor convinced Palm Tran that its vans could, on their own, handle the Palm Tran Connection contract, a job previously done by three companies.
August 13, 2012
Metro Mobility Management Group is using 60 MV-1 vehicles to provide door-to-door Palm Tran Connection service.
July 16, 2012
Company said it would save the county $16.7 million over five years.
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