August 17, 2011
Staten Island-based Access-A-Ride customers' issues include being stranded at their destinations and difficulty in scheduling with the customer service department. The service recently implemented a number of cost-cutting measures.
January 20, 2010
The MTA introduced two major changes: upgrading its curb-to-curb service to door-to-door service and greater enforcement of its no-show policy.
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Hazard Analysis: The Practice of Using Cell Phones While Operating a Transit Vehicle Examining system safety principles, available information in the public domain, recent transit incidents and policies.
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