April 9, 2013
The survey asked bus, rail, light rail and Access Link paratransit customers to rate the agency on a scale of 0 to 10. Customers also considered 41 attributes of the system related to facilities, service, vehicles, communications and the overall experience using NJ Transit.
August 8, 2012
A long-time policy allowing rail operators to use their discretion in how long they waited at stations for commuters to board appeared to have been scrapped this week due to a memo issued by a Chicago Transit Authority GM.
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Hazard Analysis: The Practice of Using Cell Phones While Operating a Transit Vehicle Examining system safety principles, available information in the public domain, recent transit incidents and policies.
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