Passenger Bus, Rail and Motorcoach Industry News

The survey asked bus, rail, light rail and Access Link paratransit customers to rate the agency on a scale of 0 to 10. Customers also considered 41 attributes of the system related to facilities, service, vehicles, communications and the overall experience using NJ Transit.

The past few years have brought restrictions on parking in and around the university area. More than 86% of the 2,713 respondents said they have a vehicle in Fayetteville and 83% stated they use their cars as their primary means of transportation.

The Maricopa Association of Governments determined 80% of Northwest Valley drivers are alone in their cars when they go to work, play or run errands.

Hundreds of surveyed riders that had been polled the day before the signs were installed were more optimistic about how long trains would take to arrive and seemed to be more satisfied with the train’s performance. The survey is part of a larger effort to gather customer experience data.

A growing number of people say they want to live within walking distance of work and shopping. The results signify an impending shift in the transportation habits of one of the nation's most car-centric cities.

About 45% of respondents commute to the city’s downtown area, according to the Downtown Denver Partnership. Results also indicated that downtown Denver commuters use transit more and drive alone less than commuters in the U.S. as a whole.

Ninety-five percent of respondents found the region’s public transportation system in poor or fair condition, according to the Southeast Michigan Council of Governments' survey. Another 72% of respondents said they were willing to pay to fix it.

Even before the industry kicks off its new veterans initiative, there are active targeted hiring programs in place for veterans in 22% of the public transit systems surveyed and 11% have instituted their own outreach programs.

Of the 471 Virginia Beach respondents, 68% support a referendum that would extend Hampton Roads Transit’s The Tide light rail to the beach.

The majority of respondents to a Detroit news survey who rely daily on the bus system described it as “irritating, frustrating and time-consuming.” Sixty-two percent of respondents proposals to build a light-rail system in the city.