May 10, 2011
Reviews a transit service contracting approach new to the U.S., and its effects on the service provision and transit users' perception of service quality in the New Orleans Regional Transit Authority.
April 27, 2011
The report focused on five communities — Boulder/Denver, Colo.; Chicago; Ithaca, N.Y.; Portland, Ore.; and Santa Clara County, Calif. The results from seven focus groups within those communities also were included.
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Hazard Analysis: The Practice of Using Cell Phones While Operating a Transit Vehicle Examining system safety principles, available information in the public domain, recent transit incidents and policies.
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