March 17, 2014
The agencies and Cubic Transportation Systems have made several improvements to the system, from software upgrades to improvements to the Ventra call center.
January 21, 2014
They were buying CTA’s magnetic stripe cards, which don’t cost anything, and all the money spent on them went toward fares. However, the Ventra smart card costs $5.00, and to get reimbursed with transit credits, users must provide a permanent address, which poses a challenge for many social service clients.
January 2, 2014
Include adding easy-to-understand graphic decals to every rail turnstile and bus Ventra reader to identify the optimal location for card placement.
October 21, 2013
The event was attended by SGA members as well as members of the universities’ administration and representatives from the Chicago Transit Authority.
October 10, 2013
The plan will kick off with an ambassador campaign in which staff will visit 14-locations in Chicago and the suburbs to distribute information and answer customers’ questions about the benefits and fare policy changes
September 30, 2013
The agency operates the nation’s second largest public transportation system. On an average weekday, 1.6 million rides are taken on the system.
September 10, 2013
The CTA and Pace first introduced Ventra last month to select customers, including Chicago Public School students, U-Pass users and Chicago Card Plus customers. Ventra will replace all CTA and Pace existing fare media by Dec. 15, 2013.
August 29, 2013
Chicago Transit Authority’s (CTA) student Ventra fare cards are displaying $0 balances after money was loaded onto the cards online. The agency is fixing glitches as they hear about them. Ventra is scheduled to replace the current CTA and Pace fare-collection systems by 2014.
June 27, 2013
The Ventra system will offer transit customers the convenience and flexibility of a modern fare payment system, including faster boarding, account management and value protection.
May 24, 2013
More than 550,000 customers currently enrolled in the agency’s programs will receive new permits this fall that will enable them to take advantage of the Chicago Transit Authority and Pace’s new contactless fare payment system, using a single card to travel throughout the region.
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