Utah showcases electronic fare system at industry event
In addition to accepting credit and debit card payments, the new EFC system is also being used to validate UTA-issued passes carried by corporate and educational customers as well.

[IMAGE]UTA-train-full.jpg[/IMAGE]The Utah Transit Authority is showcasing its new electronic fare collection system this week at an event held in Salt Lake City by the Smart Card Alliance. The new electronic payment system for the transit agency is the first full-system rollout of a transit payment system based on the open payment network.
UTA’s new EFC system accepts major contactless credit and debit cards such as Visa payWave, MasterCard PayPass and American Express expresspay for a single adult cash fare on more than 600 buses and a fleet of light rail and commuter rail trains.
Payment authorization is initiated when a customer taps a contactless credit or debit card to an electronic reader on a train platform or bus. Riders are also asked to tap off when exiting in order to complete their trip and get an electronic transfer. The rider is then able to tap onto a new bus or train without being charged for a new trip. The final charge is processed through a back office system that matches up individual card “taps” within the two hour transfer window to create a complete trip and calculate the final charge. Customers may also pay for more than one rider by tapping on and tapping off multiple times, once for each rider.
In addition to providing a new method of payment for customers, the “tap on/tap off” approach provides UTA with valuable data that the transit agency will use to adjust services to better reflect the actual travel patterns of its riders.
“The new EFC system is an investment in the future that will pay big dividends for our riders,” said John Inglish, UTA general manager. “The EFC system will help UTA better determine ridership patterns and be more responsive when planning service.”
The system, which officially launched in January, is used daily by thousands of UTA riders. In addition to accepting credit and debit card payments, the new EFC system is also being used to validate UTA-issued passes carried by corporate and educational customers as well.
More Bus

Frontrunner Bus Group Expands with New Massachusetts Headquarters
The significantly larger facility will provide the infrastructure needed to support the company’s growing workforce, advanced technologies, and expanding product line.
Read More →
Joshua Schank on Transportation Innovation, Risk, and the Future of Mobility
In this edition of METROspectives, Joshua Schank discusses lessons from launching LA Metro’s Office of Extraordinary Innovation, the challenges of advancing new mobility technologies, and much more.
Read More →
Reinventing Fleet Maintenance with Real-time Visibility and AI
Transit leaders need to know what needs fixing, where to look, who is responsible, when work is completed, and what it costs without having to chase information across disconnected systems.
Read More →
SamTrans Sets Priorities for Potential Connect Bay Area Revenue
The board-approved framework allocates future funding to maintaining service, rider improvements, equity initiatives, and infrastructure repairs.
Read More →
When Routine Fails: How Public Transit Must Adapt for the World Cup
The 2026 FIFA World Cup will test transit agencies’ ability to manage unpredictable travel patterns, making real-time data and operational flexibility critical to moving millions of visitors efficiently.
Read More →
Photo Highlights from APTA's 2026 Mobility Conference
The photo gallery captures scenes from the conference, including the International Bus Roadeo, exhibit hall activities, the Bus Showcase, and much more.
Read More →
Chicago's NITA Act Moves Into Next Phase as Service Improvements Begin
Rider-focused improvements will begin rolling out across the system immediately as CTA, Metra, and Pace increase service this summer in the six-county region.
Read More →
Philadelphia's SEPTA Approves Annual Transit Service Plan
Between 2021 and 2024, SEPTA held more than 200 public meetings — including 144 in-person sessions — throughout the SEPTA service region.
Read More →A True Low-Floor Minibus Design Delivers Better Accessibility and Efficiency for Everyone
As transit demands evolve, so should your fleet. Download the whitepaper to see how the Low-Floor Frontrunner Minibus compares to traditional options.
Read More →
WMATA Debuts 'Fares Pay for Service' Awareness Campaign
The campaign was highlighted during a media event at the Paul S. Sarbanes Transit Center in Silver Spring, where WMATA’s GM/CEO Randy Clarke joined Metro Transit Police officers, WMATA management team, board members, and staff to expand fare enforcement and customer education efforts on Metro Bus routes throughout the region.
Read More →