February 2, 2010

Prevost increases service efforts for Olympics

Prevost is gearing up its Service Center in British Columbia to prepare for the 2010 Olympic and Paralympic Winter Games.

The 6,600 square foot facility in Delta, B.C. provides full service for all makes of motorcoach, as well as any buses equipped with a Volvo engine.

The service center, which has four bays and one wash pad, will be open 24 hours a day prior to and during the Olympics, from February 8 through 28. Additional Prevost service representatives, including a team of 14 Prevost certified technicians with more than 240 years of experience, will be present during that time period to enhance customer support.

Prevost has stocked the service center with roughly 1,000 different part numbers including critical and fast moving items. In addition, expedited air service is available from any of Prevost's other parts and service facilities across North America, including distribution centers in both the U.S. and Canada for next day delivery.

The Delta Prevost Service Center has also set up a Twitter account to communicate with drivers and operators during the Games. Prevost will be able to post information about open bays and emergency service, and drivers can use Twitter to communicate service requests to the Prevost Service Center personnel.

 

 

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