Greyhound to offer self-service ticketing kiosks
The NCR self-service system, will allow passengers to buy tickets at the kiosk or pick up tickets that were purchased online and will help Greyhound reduce wait times and free up employees to spend more time with customers who have more complex travel needs.
Greyhound Lines selected NCR Corp. to provide a new self-service kiosk ticketing system that will allow passengers to buy tickets at the kiosk or pick up tickets that were purchased online.
NCR will also provide support services for the 150 kiosks comprising the order. The system will be deployed initially at major stations in the Northeast, and later expand throughout the U.S.
After a competitive pilot, Greyhound selected NCR, a leading global provider of self-service travel systems, for its quality, performance and comprehensive support services.
“Greyhound is committed to delivering superior amenities and convenience to our customers,” said Greyhound's President/CEO Dave Leach. “We are reinventing our brand from the ground up, and extending better service with the introduction of NCR self-service ticketing supports our vision of improving the overall travel experience.”
The NCR self-service system will help Greyhound reduce wait times and free up employees to spend more time with customers who have more complex travel needs.
More Motorcoach

Financing, Fleet Replacement Requires a More Strategic Approach
Executives from ABC Companies and MCI discuss how rising costs, changing market conditions, and post-pandemic challenges are prompting motorcoach operators to rethink financing strategies, fleet replacement cycles, and long-term planning.
Read More →
Rethinking the Road: Transportation Challenges for Smaller College Athletics
Smaller college athletic programs are rethinking fleet strategies as rising costs, driver shortages, and longer travel distances put new pressure on transportation budgets.
Read More →
Brian Dickson on Building Stronger, More Resilient Transportation Organizations
Bus Business Consultants Founder Brian Dickson discusses the leadership principles, operational discipline, and strategic planning that separate transportation companies positioned for long-term success from those stuck in survival mode.
Read More →
Roman Cornell on ABC Companies’ Evolution and the Future of Passenger Transportation
The company’s CEO discusses carrying forward a third-generation family legacy, ABC’s continued evolution in passenger transportation, support for increasingly complex fleets, and how technology and continued investment could help operators improve uptime.
Read More →
From Surviving to Thriving: Building Stronger Transportation Organizations
Bus Business Consultants founder Brian Dickson shares lessons on leadership, organizational health, and creating options for long-term success in a changing transportation industry.
Read More →
Report: Canadian Motorcoach Industry Generates $4.4B in Economic Impact
The 2025 Motorcoach Economic Impact Report finds motorcoach travel supported nearly 25,000 jobs and generated $980 million in federal, provincial, and local taxes.
Read More →
Prevost Opens Expanded Chicago-Area Service Center
The $8.1 million Elk Grove Village investment nearly triples facility space while adding service capacity, parts storage, and customer amenities.
Read More →
People Movement: Dan Dipert Coaches Adds Third-Generation Leader, Keolis Names New Valley Metro VP/GM, and More
In this edition, we also cover recent appointments and announcements at the Wabtec, SilverRide, HNTB, and more, showcasing the individuals helping to shape the future of transportation.
Read More →
METRO Opens Submissions for 2026 Motorcoach Awards
Nominations are now being accepted for METRO Magazine’s Operator of the Year and Innovative Operator of the Year awards.
Read More →
Biz Briefs: Alstom Lands Canadian Contract, LYT to Supply California TSP, and More
In METRO's latest installment, we take a look at recent news from Complete Coach Works, Beep, FlixBus, and more partnerships making headlines across the transportation sector.
Read More →