Greyhound to offer self-service ticketing kiosks

The NCR self-service system, will allow passengers to buy tickets at the kiosk or pick up tickets that were purchased online and will help Greyhound reduce wait times and free up employees to spend more time with customers who have more complex travel needs.

Staff Writer・Editorial

Read Staff's Posts

March 31, 2011

1 min to read

Greyhound Lines selected NCR Corp. to provide a new self-service kiosk ticketing system that will allow passengers to buy tickets at the kiosk or pick up tickets that were purchased online.

NCR will also provide support services for the 150 kiosks comprising the order. The system will be deployed initially at major stations in the Northeast, and later expand throughout the U.S.

After a competitive pilot, Greyhound selected NCR, a leading global provider of self-service travel systems, for its quality, performance and comprehensive support services.

“Greyhound is committed to delivering superior amenities and convenience to our customers,” said Greyhound's President/CEO Dave Leach. “We are reinventing our brand from the ground up, and extending better service with the introduction of NCR self-service ticketing supports our vision of improving the overall travel experience.”

The NCR self-service system will help Greyhound reduce wait times and free up employees to spend more time with customers who have more complex travel needs.

Topics:customer service fare collection Greyhound Intercity Transit Motorcoach

More Motorcoach

ADA Compliant Transit: Easier, More Dignified Travel for Every Passenger

Today’s riders—and the communities you serve—expect more from public transit. While ADA compliance is required, leading transit agencies know that true accessibility also means delivering dignity, efficiency, and a better rider experience. This whitepaper reveals why forward thinking agencies nationwide choose the Low Floor Frontrunner as their first choice for ADA compliant vehicles—setting a new standard with passenger first design, faster boarding, improved safety, and unmatched operational performance.

Photo of disaster in neighborhood near a highway

Security and Safety•by Alex Roman•April 30, 2026

How the Motorcoach Industry Supports Disaster Response and National Preparedness

Fred Ferguson, president and CEO of the American Bus Association (ABA), discussed how the industry prepares for emergencies, the growing recognition of motorcoaches as critical infrastructure, and steps operators can take to strengthen disaster readiness.