MBTA partners for real-time pilot
The real-time text message pilot will be expanded to additional MBTA bus routes and commuter rail trains in the coming weeks.
Riders of Boston's Massachusetts Bay Transportation Authority (MTBA) bus routes can receive real-time bus schedules for some routes sent by text message to their mobile phones as part of a partnership with software company CooCoo.
A rider can use any mobile phone to make a schedule request and get an immediate text response. The real-time text message pilot will be expanded to additional MBTA bus routes and commuter rail trains in the coming weeks. CooCoo's text-based service is available free of charge to commuters. The MBTA will receive a modest portion of revenues generated by advertising linked to the service.
CooCoo, a New York-based company, also has partnerships with the Long Island Railroad, Metro North Rail Road and New Jersey Transit, with further expansion planned.
The CooCoo partnership is the latest innovative step by the MBTA to provide customers with real-time information about bus and train location and arrival. The U.S. Department of Transportation last month pointed to the MBTA as a transit agency leading the way nationally in these initiatives.
More Bus

Frontrunner Bus Group Expands with New Massachusetts Headquarters
The significantly larger facility will provide the infrastructure needed to support the company’s growing workforce, advanced technologies, and expanding product line.
Read More →
Joshua Schank on Transportation Innovation, Risk, and the Future of Mobility
In this edition of METROspectives, Joshua Schank discusses lessons from launching LA Metro’s Office of Extraordinary Innovation, the challenges of advancing new mobility technologies, and much more.
Read More →
Reinventing Fleet Maintenance with Real-time Visibility and AI
Transit leaders need to know what needs fixing, where to look, who is responsible, when work is completed, and what it costs without having to chase information across disconnected systems.
Read More →
SamTrans Sets Priorities for Potential Connect Bay Area Revenue
The board-approved framework allocates future funding to maintaining service, rider improvements, equity initiatives, and infrastructure repairs.
Read More →
When Routine Fails: How Public Transit Must Adapt for the World Cup
The 2026 FIFA World Cup will test transit agencies’ ability to manage unpredictable travel patterns, making real-time data and operational flexibility critical to moving millions of visitors efficiently.
Read More →
Photo Highlights from APTA's 2026 Mobility Conference
The photo gallery captures scenes from the conference, including the International Bus Roadeo, exhibit hall activities, the Bus Showcase, and much more.
Read More →
Chicago's NITA Act Moves Into Next Phase as Service Improvements Begin
Rider-focused improvements will begin rolling out across the system immediately as CTA, Metra, and Pace increase service this summer in the six-county region.
Read More →
Philadelphia's SEPTA Approves Annual Transit Service Plan
Between 2021 and 2024, SEPTA held more than 200 public meetings — including 144 in-person sessions — throughout the SEPTA service region.
Read More →A True Low-Floor Minibus Design Delivers Better Accessibility and Efficiency for Everyone
As transit demands evolve, so should your fleet. Download the whitepaper to see how the Low-Floor Frontrunner Minibus compares to traditional options.
Read More →
WMATA Debuts 'Fares Pay for Service' Awareness Campaign
The campaign was highlighted during a media event at the Paul S. Sarbanes Transit Center in Silver Spring, where WMATA’s GM/CEO Randy Clarke joined Metro Transit Police officers, WMATA management team, board members, and staff to expand fare enforcement and customer education efforts on Metro Bus routes throughout the region.
Read More →