METRO Magazine Logo
MenuMENU
SearchSEARCH

FMCSA unveils bus co. safety record app

The first-of-its-kind app that gives bus riders a quick and free way to review a bus company's safety record before buying a ticket or booking group travel.

March 20, 2012
3 min to read


The Federal Motor Carrier Safety Administration (FMCSA) unveiled its SaferBus iPhone/iPad application — a first-of-its-kind app that gives bus riders a quick and free way to review a bus company's safety record before buying a ticket or booking group travel.

"This new app gives Americans the information they need to make smart safety decisions when they book their next bus trip," said U.S. Transportation Secretary Ray LaHood. "As college students, families and tour groups start thinking about spring and summer travel, we encourage everyone to use the SaferBus app to look before you book your next bus trip."

Ad Loading...

The SaferBus app, designed for the Apple iPhone and iPad, can be downloaded for free by visiting the Apple iTunes App Store or going to FMCSA's "Look Before You Book" webpage.

SaferBus provides access to safety records on nearly 6,000 interstate commercial passenger carriers operating in the U.S., which includes privately operated motorcoach, school bus and tour bus companies.

"SaferBus is FMCSA's first step at making our thorough safety data on commercial bus companies available through smartphone technology," said FMCSA Administrator Anne S. Ferro. "By placing a bus company's safety record in the palm of your hand, SaferBus encourages riders to think safety first, supports our agency's commitment to make bus travel as safe as possible, and provides good bus companies a way to highlight their positive safety records."  

To start a search, users enter the official business name of the bus company or the company's USDOT registration number. This information can be found by contacting the bus company or, if a rider is at a bus terminal or curbside pick-up location, the company name and USDOT number should be visible on the exterior side of the bus. The public may also search for a bus company on the FMCSA website.

A SaferBus app search will provide:

Ad Loading...
  • Bus Company Safety Record: The app gives access to up to 24 months of a bus company's safety performance record. This data provides insight into a bus company's performance in five safety-critical areas: unsafe driving, fatigued driving, driver fitness, controlled substances/alcohol, and vehicle maintenance. Percentiles in any area can range between 0 (best) and 100 (worst) and are based on the company's compliance with federal safety standards.

  • Bus Company Operating Authority: In addition to providing a bus company's safety record, the app will also notify users if that company is an illegal bus company that has been shut down by FMCSA with this language: "NOT ALLOWED TO OPERATE." Bus riders should NOT use interstate bus companies that do not have valid USDOT operating authority.

  • Report a Bus Safety Complaint: SaferBus links to FMCSA's National Consumer Compliant Database, enabling users to instantly submit any bus safety-related concern. The public may also call FMCSA's safety hotline number, 1-888-DOT-SAFT (1-888-368-7238).

 

More Motorcoach

Virginia Breeze's new Van Hool motorcoaches with branding, which were delivered by ABC Companies.
Motorcoachby StaffApril 20, 2026

Virginia Breeze Launches New Tidewater Current Service

The Tidewater Current is the first east-to-west Virginia Breeze route, expanding access to key destinations including Virginia Beach, Norfolk, Newport News, Williamsburg, Richmond, Charlottesville, Staunton, and Harrisonburg.

Read More →
A Coach USA Van Hool CX 45 delivered by ABC Companies.
Busby StaffApril 15, 2026

ABC Delivers Van Hools to Coach USA and More in Biz Briefs

In METRO's latest installment, we take a look at the latest news from suppliers including Moovit, CAF, and more.

Read More →
Six people in business wear pose for a picture in front of the Empire State Building in the distance.
Motorcoachby StaffApril 15, 2026

New York City Receives 1,000th Prevost Motorcoach

The milestone delivery caps a historic contract as MTA expands its fleet to serve more than 1 million daily riders.

Read More →
Ad Loading...
FlixBus vehicles in a parking garage.
ManagementApril 13, 2026

Intercity Bus Industry Outlook: A Mix of Apprehension & Optimism

Industry leaders see both promise and peril ahead as intercity bus travel rebounds, but unpredictable market forces threaten to reshape the sector.

Read More →
Prevost Service Center in Goodlettsville, Tennessee
Motorcoachby StaffApril 9, 2026

Prevost Expands its Tennessee Service Center

The expansion includes a new collision center with 32 additional parking spaces, along with a significant increase in service capacity.

Read More →
Cover photo for A Practical Guide for Selling to Private Equity
MotorcoachApril 3, 2026

How Motorcoach Operators Can Prepare for a Private Equity Sale

Essential strategies to strengthen your business before entering a private equity transaction.

Read More →
Ad Loading...
ABA Marketplace Report
Motorcoachby StaffMarch 30, 2026

ABA Marketplace Drives $124.9M in Business, New Report Finds

As the American Bus Association marks its 100th year, a new ABA Foundation report highlights the Marketplace’s role as a key revenue engine for the bus and group travel industry.

Read More →
Coach USA, Samsara cover shot
Technologyby Alex RomanMarch 30, 2026

How Coach USA Is Using AI to Prevent Bus Accidents

As motorcoaches navigate increasingly congested urban corridors filled with pedestrians, cyclists, scooters, and distracted drivers, safety leaders across the industry are confronting a growing challenge: visibility.

Read More →
A Houston automated people mover manufactured by Alstom.
Technologyby Staff and News ReportsMarch 26, 2026

Biz Briefs: Alstom in Houston, DATTCO Makes Acquisition, and More

In this edition of Biz Briefs, we highlight the latest developments shaping the future of mobility — from manufacturers and technology providers to transit agencies and motorcoach service operators.

Read More →
Ad Loading...
A picture of a Croswell Bus Lines 2026 Van Hool CX45.
Motorcoachby StaffMarch 23, 2026

Croswell Bus Lines Expands Fleet With Van Hool CX45 Coaches

A portion of this fleet investment was recently recognized during UMA EXPO 2026, where Croswell Bus Lines was presented with a commemorative $1.8 million check highlighting the company’s continued investment in its fleet and partnership with ABC.

Read More →