April 9, 2012

Prevost updates online parts ordering, warranty sites

Prevost updated their Online Parts Ordering and Warranty websites with a new design.

As a cornerstone of the Prevost Parts and Service Network, Online Ordering has the capabilities, the reach and the depth of technical knowledge to make parts identification, placement of orders, and order shipping and tracking convenient and easy.

Additionally, Prevost offers same-day shipping of stock parts anywhere in the U.S. and Canada for orders received before 2 p.m.

Prevost Parts exclusive computerized parts catalog provides immediate access to all coach assemblies, subassemblies and components. The catalog can “explode” any aspect/component of the coach. The system includes all coaches dating back to the 1980 model year — down to the “nuts and bolts."

Prevost Parts and Service Centers use RF barcode technology for quick shipment of parts and, with the exception of normal wear items, all parts supplied and installed in a Prevost Parts and Service Center carry a one-year warranty.

The Prevost Online Warranty System is a powerful tool for warranty claim management and vehicle information. The system features Claim Submission, Claim Reporting, Vehicle Ownership Change, Vehicle Standard and Extended Warranty Information, and Outstanding Bulletins and Recalls.

The warranty section of the Prevost corporate website also includes Vehicle Warranty Policies, Engine Standard and Extended Warranty Policies, Warranty Procedures and a listing of the Prevost Warranty Department Team.

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