TORONTO — In an effort to improve customer service, the Toronto Transit Commission will upgrade its bus stops, testing new designs for bus stop poles and the maps in its shelters, thestar.com reported.
The agency is also trying to enhance customer service by changed the way it announces buses on LED signs located at some stations. Instead of telling riders when the bus is to arrive on the platform, signs now say when the bus departs. Signs with that information will be installed at every station within the next year For the full story, click here.