Launched in late 2010, the Greyhound Fleet Revitalization Program was designed to enhance the Greyhound passenger trip experience by giving the fleet’s MCI-model motorcoaches an overall facelift.
ABC Companies announced the completion and delivery of the 400th Greyhound refurbished bus.
Launched in late 2010, the Greyhound Fleet Revitalization Program was designed to enhance the Greyhound passenger trip experience by giving the fleet’s MCI-model motorcoaches an overall facelift.
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As part of a multi-year program to refurbish the fleet, Greyhound vehicles have been arriving at ABC’s state-of-the-art dedicated refurbishment facility in Nappanee, Ind., to undergo a process designed to recondition units from bumper-to-bumper. The first of the modernized Greyhound coaches rolled out of the facility in September 2011, entirely refurbished for less than the cost of a new motorcoach.
Each bus passes through 25 separate work stations during the refurbishment process, which takes approximately 45 days to complete. Upgrades to the original coaches include Wi-Fi, 110-volt outlets, LED lighting, leatherette passenger seating and extra legroom, as well as wheelchair lifts.
Premiums remain elevated. Underwriting scrutiny is intense. And claims costs continue to rise at historic levels. Behind those numbers lies a complex mix of legal, medical, and cultural forces reshaping the commercial landscape.
The company said it has remained the most widely purchased model in the new coach market across the US and Canada, according to historical data from the Motorcoach Builders Survey conducted by the American Bus Association
A phased approach to technology, in-house capabilities, and workforce investment is helping transportation leaders break the reactive cycle and build more resilient, revenue-focused operations.
The company's flagship H3-45 is also the best-selling 45-foot motorcoach in North America, according to vehicle registration data from S&P Global Mobility (Polk).
METRO’s Executive Editor Alex Roman spoke with Mueller about the opening event, the company’s progress since launching in late 2022, and the road ahead.
METRO Executive Editor Alex Roman presented the award to the operation’s President/CEO Scott Parsons at the United Motorcoach Association’s EXPO in Birmingham, Alabama.