METRO Magazine Logo
MenuMENU
SearchSEARCH

L.A. Metro launches ‘Riders Club’ for seniors

Agency staff members visit senior citizen centers around Los Angeles County to teach older adults about the benefits of public transit and familiarize them with local transportation options, whether it be Metro, Foothill Transit, local Dial-A-Ride or one of the other municipal operators.

December 10, 2012
1 min to read


On the Move Riders Club is part of Los Angeles County Metropolitan Transportation Authority’s (Metro) outreach to older adults.

Project Manager Lilly Ortiz visits senior citizen centers around Los Angeles County to teach older adults about the benefits of public transit and familiarize them with local transportation options, whether it be Metro, Foothill Transit, local Dial-A-Ride or one of the other municipal operators.

Once On the Move Riders Club is established at a center, older adults have access to a new support system of travel-savvy friends and tailor-made club activities, such as group sight-seeing trips or one-on-one trips to the grocery store or doctor. Ortiz also connects inexperienced riders with travel buddies — older adults who are experts at navigating bus and rail transit and trained on how to help their peers.

"The only way to really know how to ride Metro is to get out and use the system. We train travel buddies to teach others how to buy tickets, which routes are useful to know and what resources are available for trip planning," said Chip Hazen, Metro's ADA Compliance Administrator. "Then travel buddies go out and ride with those who need some encouragement until they are comfortable using Metro on their own."

The On the Move Riders Club is now forming groups throughout Los Angeles County.



More Paratransit

Driving Change: Award Winners Redefine Industry Standards
Technologyby Staff and News ReportsJuly 29, 2026

METRO Magazine Announces 2026 Innovative Solutions Awards Winners

Projects Recognized for Advancing Mobility Through Technology, Accessibility, Workforce Innovation, and Operational Excellence

Read More →
A photo of an Amtrak train with a logo
Managementby Alex RomanJuly 24, 2026

Biz Briefs: STV teams with Amtrak, Motorcoach Operators Boost Fleet and Land Contracts, and More

From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.

Read More →
A rider validating a tap payment on a Masabi validator.
Technologyby Staff and News ReportsJuly 17, 2026

Biz Briefs: Masabi Teams with St. Louis Metro and More

In METRO's latest installment, we take a look at recent news from Transdev, Hitachi, and more partnerships making headlines across the transportation sector.

Read More →
Ad Loading...
MTA Advances Accessibility Improvements in Brooklyn
Paratransitby StaffJune 17, 2026

New York MTA Leverages Zoning Program to Advance Station Accessibility

Accessibility enhancements at Nevins St Station will be financed through a development agreement tied to the MTA's Zoning for Accessibility initiative.

Read More →
A maintenance person with a tablet.
ManagementJune 5, 2026

Reinventing Fleet Maintenance with Real-time Visibility and AI

Transit leaders need to know what needs fixing, where to look, who is responsible, when work is completed, and what it costs without having to chase information across disconnected systems.

Read More →
SamTrans planning for ballot measure
Managementby StaffJune 4, 2026

SamTrans Sets Priorities for Potential Connect Bay Area Revenue

The board-approved framework allocates future funding to maintaining service, rider improvements, equity initiatives, and infrastructure repairs.

Read More →
Ad Loading...
Managementby StaffJune 1, 2026

Chicago's NITA Act Moves Into Next Phase as Service Improvements Begin

Rider-focused improvements will begin rolling out across the system immediately as CTA, Metra, and Pace increase service this summer in the six-county region.

Read More →
thumbnail for 2026 METRO Buyer’s Guide & Directory
SponsoredMay 27, 2026

2026 METRO Buyer’s Guide & Directory

Searching for the right vehicles, technology, equipment, or services for your public transit or motorcoach operation? This industry guide brings together manufacturers and suppliers from across the transportation market — all in one place. Download it to connect with the companies that help agencies and operators improve mobility, enhance operations, and move their organizations forward.

Read More →
Emily DeVito and her children
Managementby Alex RomanMay 26, 2026

Rays the Mark Foundation to Honor CDTA’s Emily DeVito at October Fundraiser

Event at Chicago-area Ravisloe Country Club will support DeVito, a transit employee and mother of twins battling kidney failure and awaiting a transplant.

Read More →
Ad Loading...
A Heliox charger on KC Metro property

King County Test Heliox Chargers, Keolis Lands California Contract Top Biz Briefs

Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.

Read More →