ABA Report: Marketplace generated $108M in business for attendees
The report, conducted by the New York economic consulting firm John Dunham and Associates, duplicates a study following Marketplace 2012 in Grapevine, Texas, with the $108.3 million figure representing a $30 million increase from 2012 to 2013


An economic survey of delegates attending the American Bus Association’s (ABA) 2013 Marketplace in Charlotte, N.C., shows that Marketplace generated $108.3 million in booked and future business for show participants.
The report, conducted by the New York economic consulting firm John Dunham and Associates, duplicates a study following Marketplace 2012 in Grapevine, Texas, with the $108.3 million figure representing a $30 million increase from 2012 to 2013, or a 28% growth over the total amount of business generated in 2012.
“The numbers are quite startling,” said ABA President/CEO Peter J. Pantuso. “We’ve always said it’s a must attend show, and this number clearly points out that you’ve got to be there to get that business.
Five categories of Marketplace attendees — receptive operators, lodging representatives, destination marketing organizations (DMOs), attractions and associates — were surveyed. Respondents were asked to list the amount of business generated in three categories: business booked at Marketplace 2013, business booked following Marketplace 2013, and the total amount of business that respondents expected to generate from Marketplace 2013 contacts. The survey sample is statistically significant to within +/- 3.3%.
The average business booked per firm due to Marketplace in 2013 was $78,440, according to the report.
“If you went through and looked at the cost for an attendee, their out of pocket cost to attend Marketplace is somewhere in the neighborhood of about $2,500, so that $78,000 represents about a 31 to 1 return on investment,” said Pantuso.

While the results of the study provide an excellent marketing tool for ABA, Pantuso said the greatest benefit could be for possible Marketplace attendees.
“It is a bit of marketing tool for the organization, but most importantly, the reason we did it first last year was because members were asking us for the information,” he explained. “Many times an individual who is interested in coming to Marketplace has got to convince somebody else in the organization that it’s good value, so they are able to take this study and show there is a more than 30 to 1 return on their investment.”
ABA’s 2014 Marketplace will be held Jan. 11 to 15 in Nashville, Tenn., in the new Music City Center. Registration opens April 10 for motorcoach and tour operators, DMOs, receptive operators and associates. It opens April 11 for hoteliers and attractions. Complete information can be found on ABA’s website.
More Motorcoach

METRO Opens Submissions for 2026 Motorcoach Awards
Nominations are now being accepted for METRO Magazine’s Operator of the Year and Innovative Operator of the Year awards.
Read More →
Biz Briefs: Alstom Lands Canadian Contract, LYT to Supply California TSP, and More
In METRO's latest installment, we take a look at recent news from Complete Coach Works, Beep, FlixBus, and more partnerships making headlines across the transportation sector.
Read More →
Biz Briefs: RIPTA Unveils New Frontrunners, Clevland RTA Adds New Siemens, and More
In METRO's latest installment, we take a look at recent news from Siemens, Prevost, Dodge, and more partnerships making headlines across the transportation sector.
Read More →
People Movement: Holly Arnold Joins Transdev and More
In this edition, we also cover recent appointments and announcements at Pace, CamTran, MCI, and more, showcasing the individuals helping to shape the future of transportation.
Read More →
ABA Report: Motorcoach Travel Generates $161.6B Economic Impact
The 2025 analysis finds motorcoach travel supported nearly 900,000 jobs and generated $28 billion in federal, state, and local taxes.
Read More →
CharterUP’s Armir Harris on Technology, AI, and the Future of Group Mobility
In a recent episode of METROspectives, CharterUP Founder/CEO Armir Harris discussed the company’s evolution from an online charter bus marketplace into a technology platform supporting public- and private-sector mobility and much more.
Read More →
People Movement: ABC Names John Walsh as Chief Commercial Officer
In this edition, METRO also covers recent appointments and announcements at the DART, STV, and more, showcasing the individuals helping to shape the future of transportation.
Read More →From Surviving to Thriving: Building Stronger Transportation Organizations
Bus Business Consultants founder Brian Dickson shares lessons on leadership, organizational health, and creating options for long-term success in a changing transportation industry.
Read More →
Biz Briefs: Luminator Marks Milestone and More
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
Read More →
ABAF Study Reveals Growing Insurance Crisis for Motorcoach Operators
Preliminary findings show 98% of operators faced premium increases over the past five years, while shrinking insurer participation is putting added pressure on businesses and customers.
Read More →