March 21, 2013

Md. MTA names Top Bus Operator

The Maryland Transit Administration (MTA) announced Tony Brown as its Top Bus Operator of the Year, an initiative designed to recognize peak performers within the agency.

The award is determined by data tracked through the Performance Evaluation and Reward Criteria (PERC) system. Employees are ranked based upon their performance associated with accidents, attendance, logging in on the radio and farebox, and on-time performance. The operator with the best combined score in these four areas is then selected as the Top Operator of the Year.

The MTA recognizes that consistently performing the duties of a professional bus operator is very challenging and encourages employees to meet performance measures associated with this position.

The PERC system is critical to the MTA’s success and has enabled the organization to establish a formal, unbiased recognition program based on measurable criteria, which boosts employee morale, creates friendly competition among divisions and encourages high levels of performance from our bus operators, according to the agency.

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