N.Y. transit gives free rides to disabled veterans
Lift Line, RGRTA’s paratransit system, is paying for the service with $10,500 in funds from the FTA and local partners.
Local disabled veterans are now eligible for free transportation from Lift Line, Rochester (N.Y.) Genesee Regional Transportation Authority’s (RGRTA) paratransit service.
The Lift Line Disabled Veterans Program is made possible by a $5,000 grant from FTA New Freedom Funds, matching funds of $2,500 from the Greater Rochester Community Transportation Foundation and $3,000 from The Pike Co., totaling $10,500.
There are 42,000 military veterans in Monroe County.
“RGRTA established the Greater Rochester Community Transportation Foundation in 2001 to provide grants to groups or organizations that could not afford transportation for educational, cultural, or athletic activities,” said Bill Carpenter, CEO, RGRTA. “Thanks to the foundation and generous support from The Pike Company, we are now able to provide 5,000 vouchers for disabled veterans to use for any transportation need they choose — medical and social service appointments, or recreational and social activities.”
The program will be administered by the Veterans Outreach Center Inc. (VOC).
“The availability of veteran services in the Rochester community is among the best in the nation — but without access, without reliable transportation, our veterans wouldn’t be able to benefit from them. There are many conditions, battle wounds both visible and invisible, that can present a challenge to these heroes in their ability to access public transit,” Colonel Gary Yaple, President/CEO, VOC, said. “The caring and personal service of Lift Line opens up a new world of possibility for these men and women, and we are beyond thankful to be able to connect veterans to this program. It will change lives.”
In 2013, Lift Line covered 1.6 million miles, providing more than 169,000 rides to customers who are mobility-impaired.
More Paratransit

Biz Briefs: RIPTA Unveils New Frontrunners, Clevland RTA Adds New Siemens, and More
In METRO's latest installment, we take a look at recent news from Siemens, Prevost, Dodge, and more partnerships making headlines across the transportation sector.
Read More →
King County Metro Makes ADA Paratransit Easier to Navigate
METRO's Innovative Solutions Award winner replaces complex service-area descriptions with an accessible, interactive map that puts paratransit information directly in customers’ hands.
Read More →
Jacksonville’s NAVI Project Charts a New Course for Autonomous Public Transportation
Through its NAVI program, JTA is showing how autonomous vehicles, intelligent infrastructure, and coordinated operations can work together to deliver everyday public transportation.
Read More →Driving Smarter Paratransit
John Hanlon shares how AlphaRoute is leveraging AI-powered technology to help paratransit providers optimize operations, support frontline staff, and enhance the rider experience.
Read More →
METRO Magazine Announces 2026 Innovative Solutions Awards Winners
Projects Recognized for Advancing Mobility Through Technology, Accessibility, Workforce Innovation, and Operational Excellence
Read More →
Biz Briefs: STV teams with Amtrak, Motorcoach Operators Boost Fleet and Land Contracts, and More
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
Read More →
Biz Briefs: Masabi Teams with St. Louis Metro and More
In METRO's latest installment, we take a look at recent news from Transdev, Hitachi, and more partnerships making headlines across the transportation sector.
Read More →
New York MTA Leverages Zoning Program to Advance Station Accessibility
Accessibility enhancements at Nevins St Station will be financed through a development agreement tied to the MTA's Zoning for Accessibility initiative.
Read More →
Reinventing Fleet Maintenance with Real-time Visibility and AI
Transit leaders need to know what needs fixing, where to look, who is responsible, when work is completed, and what it costs without having to chase information across disconnected systems.
Read More →
SamTrans Sets Priorities for Potential Connect Bay Area Revenue
The board-approved framework allocates future funding to maintaining service, rider improvements, equity initiatives, and infrastructure repairs.
Read More →