METRO Magazine Logo
MenuMENU
SearchSEARCH

BART introduces security app

Riders have been asking for a safe, silent and discreet way to communicate with BART when they are on a train or in a station and this new application will make that happen.

September 2, 2014
BART introduces security app

 

2 min to read


The Bay Area Rapid Transit District (BART) is launching a simple-to-use app available for iOS and Android devices, which will allow riders to easily report crimes, suspicious items or activities on the BART system.

Riders have been asking for a safe, silent and discreet way to communicate with BART when they are on a train or in a station and this new application will make that happen.

Ad Loading...

Riders can use BART Watch to send a text description of what they are seeing and/or attach a picture. Or, there is a "one tap" button that will connect them with BART Police by phone. Text reports may be sent anonymously. If they are in an area without cellular service, the report will be stored and delivered as soon as there is service again.

RELATED:BART Reaches Out to Customers to Gets its 'Fleet of the Future' Right

Simple pull-down menus let riders choose the report type they would like to send, such as crime in progress, illegally parked vehicle, disruptive behavior, robbery/theft, unattended bag or package, vandalism and more. There is a "Test" option that lets users practice with the app before an emergency. Reports go directly to BART Police dispatch and are prioritized for response.

The app also allows BART Police to send alerts to riders in emergencies such as a lost child. BART is the first system with this technology to offer versions in Spanish and Chinese.

In March, The BART Board of Directors approved a multi-year contract with ELERTS Corp., which has created similar apps for other U.S. transit agencies including Boston’s Massachusetts Bay Transportation Authority, the Metropolitan Atlanta Rapid Transit Authority and the Santa Clara Valley Transportation Authority.

More Bus

Crowd waiting for LA Metro bus
Management•by Staff and News Reports•October 16, 2026

LA Metro September Ridership Climbs 3.9%, Led by Rail Growth

The agency recorded more than 27.2 million boardings, with rail ridership increasing 12.4% year over year and the D Line posting the largest gains.

Read More →
The Frontrunner XF on the APTA Expo show floor in 2026.
Paratransit•by Alex Roman•October 15, 2026

Frontrunner Bus Group Introduces XF Low-Floor Bus with Enhanced Accessibility

The new mid-sized bus features a full flat-floor design, eight-inch curbside step-in height, and zero-entry rear ramp to improve passenger access and operational flexibility.

Read More →
An overhead view of APTA EXPO's show floor.
Management•by Alex Roman•October 9, 2026

Scenes from APTA TRANSform & EXPO 2026

Transit leaders, manufacturers, and industry professionals gathered in Chicago to explore new technologies, share ideas, and discuss the future of public transportation.

Read More →
Ad Loading...
DRPA interns with program swag.
Management•by Alex Roman•October 1, 2026

More Than a Summer Job: Building the Next Generation of Transit Talent

The Delaware River Port Authority and PATCO have transformed their internship program into a hands-on professional development experience that introduces students to the breadth of transportation careers — and creates a pipeline for future employees.

Read More →
A shot of ENC's manufacturing facility
Zero Emissions•by Alex Roman•September 30, 2026

LA Metro Board Awards 220 Battery-Electric Bus Contract to ENC

The contract, which is the largest base award of battery-electric buses by a U.S. transit agency, will be built in Southern California, sustaining good jobs as LA prepares to welcome the world in 2028

Read More →
Help Shape the 2027 Public Transit Conference
Management•by Alex Roman•September 29, 2026

Public Transit Conference Returning to GFX in 2027, Call for Papers Now Open

The Call for Papers is now open, allowing transit agency professionals and industry experts to help shape the PTC educational program by submitting session ideas for consideration.

Read More →
Ad Loading...
An Indian River Transit GoLine bus
Management•by Alex Roman•September 28, 2026

Indian River Transit’s Community-Focused Approach Earns National Recognition

Named APTA’s 2026 Outstanding Public Transportation System in its size category, Florida’s Indian River County transit system continues to grow ridership through fare-free service and a focus on evolving community needs.

Read More →
Bus manufacturing image from ENC
Technology•by Alex Roman•September 25, 2026

ENC Lands MATA Contract and More in Biz Briefs

In this edition of Biz Briefs, we spotlight the latest developments shaping the future of mobility.

Read More →
Management•September 24, 2026

From Surviving to Thriving: Building Stronger Transportation Organizations

Bus Business Consultants founder Brian Dickson shares lessons on leadership, organizational health, and creating options for long-term success in a changing transportation industry.

Read More →
Ad Loading...
Everett Transit and Community Transit buses
Management•by Alex Roman•September 23, 2026

Everett Transit, Community Transit Outline Consolidation Agreement

The proposed agreement calls for a 50% increase in bus service in Everett, a new microtransit zone, continued paratransit service, and the transfer of Everett Transit operations to Community Transit.

Read More →