Rail

Riders council deems New York subway signs confusing

Posted on September 10, 2002

A survey conducted by the New York City Transit Riders Council shows that the majority of signs in New York City subway stations are misleading or wrong. Council investigators surveyed 106 of the city's 468 stations for three months and found problems with lack of entrance globes, outdated neighborhood and subway maps and inaccurate platform signs. One of the worst offenders, according to the survey, is the Fulton Street-Broadway Nassau Street station, which has a sign for the M train that says it travels to Brooklyn on weekdays but also says there is no weekday service. The council recommended improved signage that is clearer and more easily understood, as well as the creation of a new globe policy with the introduction of a yellow globe to indicated MetroCard access. The council also suggested providing neighborhood maps at all control booths.

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