Rail

Amtrak debuts new website design

Posted on November 4, 2009

Amtrak is launching a newly designed Amtrak.com, with a number of features to make it easier for customers to book tickets online. The enhanced Web site has a fresh new look and feel with updated and reorganized content and functionality.

“The new Amtrak.com offers customers improved navigation to make access to needed information faster and more intuitive,” said Kathleen Gordon, senior director, e-Commerce.

An enhanced fare-finder feature consolidates all booking functionality – reservations, train status, schedule search and the “My Trip” section – into a single dynamic menu. Customers can now find the train they want by sorting by departure time, lowest cost and trip time.

In addition, the new site shows full-day train availability that reflects an entire day of seating inventory. With the new view, customers can see on one page all seating options for a particular train selection, including First Class as well as diagrams of sleeping accommodations. The previous site required additional site navigation to view these upgrades.

Other features on the new site include: a shopping cart to keep track of itemized purchases such as tickets, rental cars, or hotel rooms; an inventory alert icon to notify customers when seating is limited; and service alerts or passenger service notices placed directly with affected trains to make customers aware of issues that might impact their travel.

The new site will also feature a single sign-on for Amtrak.com and Amtrak Guest Rewards customer profiles and the ability for customers to choose communication preferences so Amtrak can deliver messages regarding promotions and service announcements via mobile device, phone or e-mail.

View comments or post a comment on this story. (0 Comments)

More News

Proposed downtown L.A. streetcar gets big boost

Supporters say ridership on the 3.8-mile service could reach 6,000 people per day.

Wabtec completes majority ownership of Faively Transport

The combination creates one of the world's largest public rail equipment companies, with revenues of about $4.2 billion and a presence in all key transit and freight rail markets worldwide.

Bombardier plant hosts royal visit from HRH The Duke of Cambridge

During his visit, His Royal Highness was given a site tour and inspected the company's assembly of Elizabeth line trains, where he met manufacturing, welding and painting apprentices.

Mich. State railway management certificate program updates offerings

The updated program treats the railway as a system, covering freight supply chain integration and efficient/value-added transportation of passengers.

WMATA proposes cutting late night rail service

Additionally, the earliest trains on Sunday would start at 8 a.m., while the start times for trains on weekdays and Saturdays would remain at 5 a.m. and 8 a.m., respectively.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close