Rail

Amtrak joins Twitter

Posted on March 18, 2010

Amtrak recently launched its Twitter page so passengers and rail fans alike can now follow Amtrak happenings on Twitter at @Amtrak.

 

By monitoring and “listening” to Twitter conversations about Amtrak, the rail provider seeks to better respond to passenger comments and service-related inquiries, provide updates on service enhancements and post information on promotions, special offers and events. Amtrak also plans to ask questions and solicit feedback on a variety of issues regarding its operations, services and other activities.

 

With the launch of its Twitter page, Amtrak is expanding its social media initiatives. A year ago, Amtrak activated its Facebook page and now has nearly 12,000 fans — growing by 52 percent in the last six months. The Amtrak page was recently revamped with more interactive and fun content that allows fans to upload train images, be listed as a “Top 25 Fan” and take a “Trainiac” quiz. Amtrak fans can also view a summary of the most prevalent discussions taking place on the Wall.

 

“Amtrak is using social media like Twitter to reach a new audience and become more responsive to our existing customers,” said Darlene Abubakar, Amtrak’s director, national advertising. “We view social media as an ideal channel to extend our message that Amtrak is a more comfortable, greener way to travel that allows passengers to be more connected with fellow travelers and the more than 500 communities we serve.”

 

Amtrak encourages passengers and rail fans to start following @Amtrak on Twitter and if they are not already a fan, check out Amtrak on Facebook. Amtrak plans to monitor other social media channels and evaluate the need to expand their presence in this space.

View comments or post a comment on this story. (0 Comments)

More News

Metro-North employees commended for saving colleague’s life

Jeff Ballard, a Brewster Yardmaster took his colleague’s pulse and recognized that he was having a heart attack.

Dozens of teens storm BART train, rob passengers

The incident happened at 9:30 p.m. Saturday at the Coliseum Station in Oakland aboard a Dublin/Pleasanton-bound train.

Sunrail explores other modes for proposed airport link

The high cost of heavy commuter rail trains is the reason for the debate.

Alstom delivers first metro cars for additional Panama fleet

Alstom will also upgrade the existing signalling and power supply infrastructure, required to run the extended fleet with five cars per train.

New York MTA expects new subway cars to begin service this year

Originally expected to be delivered in 2014, the first car from manufacturers Bombardier Transportation didn’t arrive in New York until September of last year.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close