Mass. Bay Commuter Railroad Co. names new GM

Posted on October 13, 2010

Massachusetts Bay Commuter Railroad Co. (MBCR) has appointed Hugh J. Kiley, Jr. as the company’s new general manager.


Kiley succeeds Donald L. Saunders, who has been MBCR’s acting GM since March 2010. 


As GM, Kiley will focus on MBCR’s top priorities of providing safe, reliable, on-time rail service and delivering superior customer service. Kiley will oversee MBCR’s day-to-day operations and manage the strategic direction for the company, which provides service to the more than 140,000 daily passengers who ride the MBTA commuter rail system.


“Hugh brings forty years of railroad experience to MBCR and has coordinated service delivery at all levels of the industry, including commuter and intercity passenger service,” said James F. O’Leary, chairman of the MBCR Board of Directors. “Hugh will continue to build upon the company’s record of providing safe, reliable service and delivering superior customer service in Massachusetts.”


“MBCR has an impressive track record of service delivery, continual train performance improvement, and safety in its operation,” said Kiley. “I look forward to working with the leadership team and our diverse workforce to improve service even further in Greater Boston.”


Prior to his appointment, Kiley served as the assistant VP - Operations at Norfolk Southern Corp., the holding company of a 21,000-mile railroad system. In this capacity, Kiley has overseen major industry infrastructure and service improvement projects, while also serving as Norfolk Southern’s corporate security officer.


Kiley has served for nine years as the co-chair of the group that developed the Chicago Region Environmental and Transportation Efficiency Program (CREATE). The $3.2 billion CREATE project is the largest public-private transportation partnership in the country and is designed to provide comprehensive improvements to commuter, Amtrak, and freight operations in the congested Chicago region.


Additionally, Kiley had previously served as assistant VP, Transportation Services at Norfolk Southern, and prior to that, in a variety of senior operating positions at Consolidated Rail Corp. (Conrail), including VP of Service Design and Planning and as first GM of Conrail’s National Customer Service Center. Kiley was also a high-level operations officer in several locations on the Conrail system.


Kiley began his career at Boston’s South Station in 1970 as a brakeman. He received a Bachelor of Science degree from the University of Rhode Island.

View comments or post a comment on this story. (0 Comments)

More News

LA Metro unveils new tunnel boring machine named Angeli

At the event Board Chair Fasana awarded TAP Cards to students who won contests to name the TBM and create an illustration for its tail shield.

Bombardier confirms progress on turnaround plan

The actions support the company’s efforts to build its earnings growth potential and highlight its focus on improving productivity, reducing costs, and optimizing its worldwide footprint to deliver increased value to customers and shareholders.

BYD enters mass transit market with low-cost train

The light rail technology is applicable to small and medium-sized cities, heavy traffic routes, CBD’s and routes connecting tourist attractions in large cities, according to the company.

MBTA forgives $839K in fines stemming from 2015 winter performance

According to the report, the company said that the forgiven fines regarded maintenance issues, and that the MBTA agreed to waive them amid evidence that maintenance workers were pulled from their regular jobs to help shovel off tracks and shorten delays.

Brookville set to deliver second QLine streetcar

Each red and white streetcar will seat 125 passengers and feature Wi-Fi, vertical bicycle racks, and an HVAC unit. M-1 officials said that its delivery schedule and testing remain on schedule, with track testing set to begin later this fall.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment



Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close