Rail

New York City Transit countdown clocks total 100

Posted on December 22, 2010

[IMAGE]NYCT-countdown-clock3-2.jpg[/IMAGE]Metropolitan Transportation Authority's (MTA) New York City Transit have now activated 100 countdown clocks along its numbered rail lines to help subway customers benefit from knowing exactly when their train will arrive.

The important milestone exceeds the MTA's original goal to get 75 stations online by the end of the year. A similar project to activate informational signs continues to progress along the lettered lines as well.

Customers using Manhattan's Houston Street Station on the No. 1 Line are the latest to receive up-to-the-minute next train information that takes the guesswork out of how long the wait time will be. The ambitious project to install Public Address/Customer Information Screens (PA/CIS), more popularly referred to as Countdown Clocks, in the system's stations is changing the habits of subway riders every day, according to the MTA.

"For years, transit riders in other cities around the world have been looking at digital signs to know when the next bus or train is coming," said MTA Chairman/CEO Jay H. Walder. "But in New York, we were left peering down a subway platform looking for headlights. We're changing that and improving our customers' experience one station at a time."

[IMAGE]NYCT-countdown-clock2-2.jpg[/IMAGE]The information distributed through the PA/CIS system originates from NYC Transit's Rail Control Center. From there, customer service agents provide subway riders with up-to-date service status either as audio, visual or synchronized audio and visual information.

The PA/CIS system, which is being rolled out along the numbered lines, is a major component of the MTA's effort to substantially upgrade customer communications across the entire network. Providing train arrival messages both visually and by audio, allows customers to be kept fully informed of regular service, delays or emergency situations, should they arise.

 

View comments or post a comment on this story. (0 Comments)

More News

Alstom, Bombardier deliver 100th MI09 French trainset

Every MI09 can transport up to 2,600 passengers at maximum speeds of approximately 75 miles per hour. Each train is made up of five cars, each equipped with three large doors on either side to facilitate passenger exchange in the stations.

How transportation played key role in transformation of Milan

The Brussels based UITP’s World Congress is the major global gathering of the world’s public transport industry to network, review progress and innovation, understand trends from suppliers as well as focus on the challenges that public transport faces in delivering a viable, sustainable future for the world.

Calif.'s SMART secures $11 million grant to buy 3 more railcars

The three additional cars will boost SMART’s seating capacity by 35%, officials said. Because of the escalating costs for railcars, the grant also was estimated to have saved taxpayers about $11 million, according to state officials,

Parsons Brinckerhoff under contract to deliver Calif. high-speed rail

Will begin work on a seven-year, $700 million rail delivery partner contract awarded by the California High-Speed Rail Authority earlier this month.

Alstom to supply 13 Coradia Lint regional trains to Danish network

The Coradia Lint 41 is an environmentally-friendly low-consumption Diesel Multiple Unit that can reach a maximum operating speed of up to 87 mph.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The resource for managers of class 1-7 truck Fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close