Rail

Amtrak launches YouTube channel, expands Wi-Fi

Posted on February 17, 2011

Amtrak passengers have a new way to get information and share the unique experience of Amtrak train travel with Wednesday’s launch of the Amtrak YouTube channel.

The channel will feature videos with information on topics such as safety and security, the Trails & Rails program and the Amtrak vision for high-speed rail. In addition, there will be video from Amtrak employees on Amtrak journeys, customer experiences and travel tips.

“The YouTube channel provides us another way to visually communicate and engage with our customers and reach new audiences,” said Darlene Abubakar, director of national advertising at Amtrak.

The YouTube channel is Amtrak’s latest social media initiative. The Amtrak Facebook page was launched in 2008 and has more than 43,000 fans and the @Amtrak Twitter handle was added in 2010 and has more than 7,500 followers.

In addition to current information, special contests and promotions are offered exclusively through these tools such as the recent Facebook contest, “A Perfect Day on Amtrak,” where passengers shared their Amtrak experience for a chance to win free train travel.

Meanwhile, following its well-received introduction on high-speed Acela Express trains between Boston and Washington, D.C., and last month’s addition of AmtrakConnect on Amtrak Cascades trains in the Pacific Northwest, Amtrak has set the stage for further expansion of its on-board free Wi-Fi service in 2011.

Amtrak plans to install AmtrakConnect on Northeast Corridor services and on more West Coast trains by the end of this year. With the recent selection of Nomad Digital as its preferred technology provider for nationwide deployment, the Amtrak labor forces at the Ivy City Maintenance Facility in Washington, D.C. and the Penn Coach Yard in Philadelphia soon will begin installing Wi-Fi equipment in more than 450 Amfleet railcars.

In addition, Amtrak has now completed construction of a dedicated wireless network that significantly improves connectivity and delivers a true high-speed signal to trains while traveling through the New York tunnels and when stopped at the New York Penn Station platforms.

Future enhancements to the on-board Wi-Fi service offering include en-route entertainment options and real-time train position information so that passengers can track their journey’s progress. In addition, as cellular providers upgrade their backhaul technology and infrastructure, Amtrak plans to upgrade the part of its system that relies on 3G to one that also utilizes emerging 4G technologies such as LTE and WiMAX, greatly increasing the available bandwidth and improving the network’s performance for passengers.

View comments or post a comment on this story. (0 Comments)

More News

Valley Metro celebrates 10-year 'Railversary'

There has been $11 billion of investment and 35,000 jobs created within one-half mile of the 26-mile corridor, according to a report.

CAF USA replacing air compressors on Cincinnati streetcar

The compressors malfunctioned during prolonged subfreezing temperatures last winter.

Keolis to operate 2nd light rail contract in Denmark

The 15-year contract will generate cumulative revenue of approximately $260 million.

Amtrak refurbishes Chicago Union Station Great Hall

The centerpiece of the Great Hall is the 219-foot-long skylight that soars 115 feet above the floor.

Alstom, San Francisco Muni extend train services partnership

Will continue to provide Vendor Managed Inventory services to manage and supply parts for the agency's rail fleet.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation