Rail

Amtrak launches YouTube channel, expands Wi-Fi

Posted on February 17, 2011

Amtrak passengers have a new way to get information and share the unique experience of Amtrak train travel with Wednesday’s launch of the Amtrak YouTube channel.

The channel will feature videos with information on topics such as safety and security, the Trails & Rails program and the Amtrak vision for high-speed rail. In addition, there will be video from Amtrak employees on Amtrak journeys, customer experiences and travel tips.

“The YouTube channel provides us another way to visually communicate and engage with our customers and reach new audiences,” said Darlene Abubakar, director of national advertising at Amtrak.

The YouTube channel is Amtrak’s latest social media initiative. The Amtrak Facebook page was launched in 2008 and has more than 43,000 fans and the @Amtrak Twitter handle was added in 2010 and has more than 7,500 followers.

In addition to current information, special contests and promotions are offered exclusively through these tools such as the recent Facebook contest, “A Perfect Day on Amtrak,” where passengers shared their Amtrak experience for a chance to win free train travel.

Meanwhile, following its well-received introduction on high-speed Acela Express trains between Boston and Washington, D.C., and last month’s addition of AmtrakConnect on Amtrak Cascades trains in the Pacific Northwest, Amtrak has set the stage for further expansion of its on-board free Wi-Fi service in 2011.

Amtrak plans to install AmtrakConnect on Northeast Corridor services and on more West Coast trains by the end of this year. With the recent selection of Nomad Digital as its preferred technology provider for nationwide deployment, the Amtrak labor forces at the Ivy City Maintenance Facility in Washington, D.C. and the Penn Coach Yard in Philadelphia soon will begin installing Wi-Fi equipment in more than 450 Amfleet railcars.

In addition, Amtrak has now completed construction of a dedicated wireless network that significantly improves connectivity and delivers a true high-speed signal to trains while traveling through the New York tunnels and when stopped at the New York Penn Station platforms.

Future enhancements to the on-board Wi-Fi service offering include en-route entertainment options and real-time train position information so that passengers can track their journey’s progress. In addition, as cellular providers upgrade their backhaul technology and infrastructure, Amtrak plans to upgrade the part of its system that relies on 3G to one that also utilizes emerging 4G technologies such as LTE and WiMAX, greatly increasing the available bandwidth and improving the network’s performance for passengers.

View comments or post a comment on this story. (0 Comments)

More News

Md. MTA set to raise all rail fares

The fare increase is mandated by a state law that requires the MTA to adjust transit fares every five years. New fares also will apply to the transit agency’s local bus, commuter bus and paratransit services in the greater Baltimore area.

Report examines how to manage pedestrian traffic in crowded subway systems

Suggestions include encouraging coordination and knowledge sharing among various specialists responsible for aspects of the passenger experience, including construction and emergency evacuations and routinely assessing assumptions used to estimate pedestrian volumes and pedestrian characteristics.

N.Y. subway train suspension caused by massive theft of copper cable

At least 500 feet of the valuable cable was discovered stolen from roughly 12 locations along the A train tracks near Howard Beach, and some signal equipment and track components were damaged as well by electrical current that could not flow through the cable.

Quicken Loans buys M-1 Rail naming rights

Detroit-based Quicken is owned by Dan Gilbert, who has been the $137 million streetcar project's co-chairman (with Roger Penske) nearly since its 2008 inception.

Apple to introduce transit maps to iOS9

The directions would offer the ability to plan trips, getting estimated travel times for bus, train and subway transit methods.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The resource for managers of class 1-7 truck Fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close