Rail

San Diego transit renews Veolia light rail contract

Posted on December 27, 2011

Veolia Transportation was recently awarded a two-year contract extension for operations and maintenance of San Diego-based North Country Transit District’s (NCTD) Sprinter service.  Sprinter, the light rail transit operation, is one of three multimodal services NCTD provides commuters to travel safely and efficiently throughout the county.

The two-year contract extension, approved during the Nov. 17 board of directors meeting of the NCTD, calls for Veolia Transportation to manage the Sprinter service through December 2014 with an additional 18-month extension — with the board’s discretion — through June 30, 2016.   The original contract with Veolia was approved by the agency in April 2006.

The NCTD Sprinter route covers 22 miles from Oceanside to Escondido with 15 station stops for passengers and is part of San Diego’s regional transportation network. NCTD moves more than 12 million passengers annually by providing public transportation for North San Diego County.

The NCTD board and staff chose to renew the contract because of Veolia’s commitment to assisting the District battle financial challenges while providing commuters with outstanding service, near perfect on-time performance, and record ridership. NCTD’s Board minutes noted key achievements during the first four years Sprinter operations that reflect Veolia’s commitment to service:

•    Service on-time performance percentage averaged over 99%.

•    Quality of the service is high, and Sprinter riders are very satisfied:  fewer than four complaints per 100,000 passengers.

•    Fare recovery ratio has increased steadily over the last three years and now stands at 18.3%.

•    Record-breaking ridership has occurred in recent months, with averages of over 10,000 passengers per weekday. FY 11 had a new high in annual ridership of 2,219,825.

•    Sprinter has established successful Friday and Saturday night service.

View comments or post a comment on this story. (0 Comments)

More News

KC Streetcar, KCATA team for regional transit support, services

As part of this partnership, the KCATA will provide important services to KC Streetcar operations, including inclusion of KC Streetcar into KCATA regional radio operations, inclusion of KC Streetcar in KCATA’s Regional Call Center Passenger Information Hotline and federally-required ADA complementary paratransit service.

Keolis to deploy more personnel on MBTA commuter rail trains

Fifty four newly recruited conductors and assistant conductors to assist with passenger safety and comfort, on-time performance and fare collection.

Atlanta Streetcar names new leadership

Keith Jones, formerly of URS Corp., will serve as interim executive director, while Ozell Hayes will serve as interim director for safety, security and training.

FRA finds Amtrak at fault for violating ADA passenger's rights

According to the agency, the train station lacks required public telephone technology for people who are deaf or hard of hearing; does not provide a visual information system for passengers waiting outside on platforms to update them about delays and schedule changes.

Valley Metro expands 'Safe Place' program at 4 new light rail stations

Valley Metro’s partnership with Safe Place began in 2013. Teens that are homeless, have left their homes because of abuse or neglect, or have been asked to leave by parents or guardians can seek help at any light rail station 24-hours a day.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The resource for managers of class 1-7 truck Fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close