Rail

NCTD launches e-ticketing pilot

Posted on June 6, 2012

Oceanside, Calif.-based North County Transit District (NCTD) is now one of the first transit agencies to pilot e-ticketing technology, providing customers the convenience of pre-purchasing public transit tickets online for special events.

The new technology, developed with CooCoo Inc., a Huntington, N.Y.-based transit technology company, allows customers to use a credit or debit card to purchase a Coaster train ticket from a computer, smart phone or tablet. The Coaster commuter train runs between Oceanside and San Diego seven days a week with a weekday ridership of about 5,600.

E-ticketing pilot sales have proven successful in recent weeks. More than 500 e-tickets were pre-purchased by runners registered in the June 3 San Diego Rock ‘n’ Roll Marathon.

NCTD is launching a key e-ticketing partnership to promote taking transit to the month-long San Diego County Fair, an event notorious for gridlocked traffic and parking shortages. Customers can go online to pre-purchase a discounted combination ticket called the “Weekend Fair Tripper.”

“We are pleased the Coaster is an increasingly popular and vital alternative to parking at community events,” said NCTD Executive Director Matthew O. Tucker. “We know lines get long at the ticket machines and many times customers cannot finish their ticket transactions before the train arrives. This online option will not only help our customers avoid the stress of the crowded platform purchase, but we will recover fare revenue we were losing on special event days.”

CooCoo provides NCTD with a content management system allowing transit agency staff to build special ticket terms tailored for each promotion.

In the future, NCTD expects to expand the partnership with CooCoo to offer more special event tickets, sales through mobile phone apps and texting, and on-board ticket sales. The technology could also spread to other modes in the system, including Breeze buses and the Sprinter light rail.

View comments or post a comment on this story. (0 Comments)

More News

Atlanta Streetcar names new leadership

Keith Jones, formerly of URS Corp., will serve as interim executive director, while Ozell Hayes will serve as interim director for safety, security and training.

FRA finds Amtrak at fault for violating ADA passenger's rights

According to the agency, the train station lacks required public telephone technology for people who are deaf or hard of hearing; does not provide a visual information system for passengers waiting outside on platforms to update them about delays and schedule changes.

Valley Metro expands 'Safe Place' program at 4 new light rail stations

Valley Metro’s partnership with Safe Place began in 2013. Teens that are homeless, have left their homes because of abuse or neglect, or have been asked to leave by parents or guardians can seek help at any light rail station 24-hours a day.

Bombardier's joint venture to build 15 high speed trains for China

The contract for 15 eight-car CRH380D trainsets is valued at approximately 2.4 billion Chinese RMBs ($381 million U.S., 339 million euro).

MBTA needs $7.3B to repair rail system

The backlog could be wiped out by 2040 if the T spends $765 million annually on the maintenance backlog — rather than the current $610 million.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The resource for managers of class 1-7 truck Fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close